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Reviews (1,327)
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Reviewed 1 September 2017 via mobile

Modern hotel , lack of facilities such as a massage service , or SPA, this is a 5 star hotel that should have this kind of services.
Modern rooms, I have stayed on a suite is big and modern.
The food of the room service is good.
The parking of the hotel is tricky if you have a big car could be difficult to drive Trough the parking.
The hotel on their web site need to mention that the area in front of the hotel is a working site with massive public works on the infrastructure being made. You can wake up with the noise of the construction site.
In resume the hotel is a modern hotel for a stop over if ok.

Stayed: September 2017, travelled as a couple
1  Thank Ricardo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Directeur général at Pullman Toulouse Center, responded to this reviewResponded 4 September 2017

Dear Sir,

I would like to thank you for taking the time to share your impressions following your recent stay with us.
I am delighted to read that you enjoy our modern design as well as our room service facilities.
I have taken note of your remarks with regards of massage facilities and would like to inform you that we can provide this kind of service directly into your room upon requests directly at the reception.

Awaiting to the pleasure to welcome you again.

Best regards.

Vincent Galoche

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Reviewed 25 August 2017

On a road trip around France and so booked in for a three night stay. There are road works taking place nearby. Whilst they don't affect the hotel, it does make finding it a little difficult. Valet parking is very useful. The staff here could not have been more friendly. It is centrally situated in Toulouse and made a great base for trips or a walk into the city for an evening meal. Overall a good experience.

Room Tip: A trip to Lourdes is about 2 hours
  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Directeur général at Pullman Toulouse Center, responded to this reviewResponded 29 August 2017

Dear Madam, Dear Sir,

Thank you very much for your nice feedback.
Especially your comment concerning the friendship of our team; It urges them to give the best everyday.

I hope you enjoyed your stay in Toulouse and I hope to welcome you soon again.

Best regards.

Vincent Galoche

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Reviewed 17 August 2017 via mobile

A very good Pullman!
Staff is very friendly and service very efficient.
Rooms are modern and large. Bed is of great quality: sure you will sleep well there!
Amenities are very nice and there is a Nespresso machine on the room.
In the Deluxe room, soft drinks in the mini bar are for free. Good surprise!
Another good surprise is that you can chose breakfast in bed or at the restaurant without supplement.
10min walk from the Place du Capitole.
Definitely would come back here!

Stayed: August 2017, travelled as a couple
2  Thank NikoleNiak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Directeur général at Pullman Toulouse Center, responded to this reviewResponded 22 August 2017

Dear Madam, Dear Sir,

It is really pleasant to receive this type of appreciation; Thank you very much !

I congratulated the full team for their kindness and their team spirit.

We hope to welcome you soon again.

Best regards

Vincent Galoche

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Reviewed 15 August 2017

We had a very pleasant stay at the Toulouse Pullman Center. The hotel is funky and stylish and the staff were incredibly pleasant and helpful. There is a major road work project going on in front of the hotel and, if your room is on that side, you are likely to be disturbed by the noise (during out stay in August, work was starting at 7am). The rooms were nicely designed and well appointed. Because of the road work, the area around the hotel is a bit deserted at the moment, but the hotel is only a short distance away from restaurants and night life. Overall, a nice stay.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank luvs_trvl_and_dogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Directeur général at Pullman Toulouse Center, responded to this reviewResponded 17 August 2017

Dear Madam, Dear Sir,

The entire team and I thank you a lot for your nice comment.
It is always pleasant to read that the quality of our services contributes to the quality of your stay.
I am also delighted to read that you share our choices regarding decoration and style.

I hope to welcome you again very soon.

Best regards,

Vincent Galoche


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Reviewed 9 August 2017

Yes,the hotel has a problem with major roadworks at the moment and will have for some time therefore management must work harder.There is no parking in the vicinity so an extortionate 25Euros per night is blackmail. To charge 52 Euros for an "Express breakfast" when their own advertising says 13 Euros per head is not good business. Finally how can nobody notice a plug blocked sink only lifted with a scissors! This hotel is saved by its brilliant reception staff for whom nothing is too much trouble.

Room Tip: Sleep at the back as road works start early.
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank lucyrupert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Directeur général at Pullman Toulouse Center, responded to this reviewResponded 9 August 2017

Dear Madam, Dear Sir,

I am very sorry to read your desappointment, and present you my sincere aplologies.
Endeed our private parking is proposed upon arrival, providing valet service 24 hours a day, which is ,per a 24 hours lenght, the same price than the Jean-Jaures public parking situated 5 minutes away from us.
We always give the choice to our guests to park their car either with us or not, public parking spaces are also available in the streets around the hotel.
I have shared your comments regarding technical services issue as well as breakfast charges for which I confirm that extra-billing has been refunded upon departure.
I am sorry to see that you left us with a bitter impression and sincerely hope you will give us the chance to regain your confidence on a future stay.

Sincerely

Vincent Galoche

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