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Reviews (1,082)
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All reviewsclub roomplace du capitolegreat locationthe main squarecity squarechristmas marketfront desk staffinternal courtyardlovely hotelhotel is locatednice roombusiness tripcomfortable roomslovely cityold citymini barair conditioning
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Reviewed 30 January 2018

We only had a one night stay here ahead of flying out of Toulouse airport so selected it due to its location in the centre of the town. Central it certainly was as it is situated just of the Capitole - the site of the City Hall.
Though situated in an old terraced building amongst shops etc, the interior had a modern feel to it. Reception was bright and airy staffed by smiling, helpful personnel while the bar and restaurant areas had a warm feel to them. It should be noted that there appeared to be 2 options for Al Fresco dining, something we did not do given it was January.
The room itself had everything one would expect of a hotel of this standard but also had the added benefit of being able to make tea and coffee, which is definitely not standard in French hotels.
The limited time we had was spent having a drink in one of the many cafes on the Capitole or wandering the streets having a bit of a 'mooch'.
Though we are unlikely to stay there again, we would be happy to recommend it as a place to stop if you wanted an hotel in the city centre.

  • Stayed: January 2018, travelled as a couple
    • Cleanliness
    • Service
1  Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this reviewResponded 31 January 2018

Dear Chris, thank you so much for letting us know about your experience in our establishment. I am very happy to read that you enjoyed your stay here at the Crowne Plaza Toulouse. We are devoted to making your stay as unforgettable as it can be ! Looking forward to see you again in our hotel.

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Reviewed 22 January 2018

This hotel is right in the centre of Toulouse and perfectly located to explore. Based just in the corner of the Capitole square you have lots right on your doorstep.
Despite the proximity of town, there was no noise in the hotel which was very good.
Room itself was quite tired - looks quite old and hasn't be decorated in a long time. However, it is clean and functional with everything you need - good wifi, good TV, shower, bath etc.
All in all this did a good job for us as we just wanted somewhere central. I paid for it using points, so hard to comment if it is good value - it is not as modern as many other Crowne Plaza's I have used. Didn't use breakfast at all and bar is expensive when compared to other bars in town.

  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this reviewResponded 23 January 2018

We thank you for your comments and are happy to read that you enjoyed your stay. We understand that you find our high prices, those-if are justified by the irreproachable quality of our service and the products used.
We hope to have the pleasure to welcome you again during your next stay in Toulouse.

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Reviewed 10 January 2018 via mobile

This hotel proved ideal for a one night stopover to enjoy the museums and galleries in Toulouse (we particularly enjoyed the Musee des Augustins and the Fondation Bemberg) Set on the Place du Capitole and with comfortable rooms and welcoming, helpful staff, it was very good value for money. Would definitely book it again.

Stayed: January 2018, travelled as a couple
Thank simonclark12200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this reviewResponded 16 January 2018

Dear Guest, thank you very much for sharing your feedback following your recent stay in Toulouse. All your comments will be shared with our entire team! We look forward to the opportunity of welcoming you back on the pink city.

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Reviewed 22 December 2017 via mobile

This hotel is in a central location but on busy traffic days it’s difficult to park but the hotel will park it for you. Staff are very nice and rooms a reasonable size. This is a nice enough hotel but doesn’t have much character. Breakfast not that special and a total rip off at 25 Euros.

Stayed: December 2017, travelled on business
1  Thank Mikesol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this reviewResponded 26 December 2017

Dear Guest, thank you for your review and for choosing to stay with us. Looking forward to welcoming you again.

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Reviewed 15 December 2017 via mobile

I stayed overnight and gained a free upgrade to a club room which is worth it. Very nice and modern with WiFi and underground parking in the NCP under the square. Reclining sofa in the room was great. Can’t wait to stay again!

Stayed: December 2017, travelled on business
Thank rww1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this reviewResponded 26 December 2017

Dear Guest, thank you very much for taking the time to write this review of our hotel. I am so pleased to hear that you enjoyed your stay in Toulouse. We look forward to a return visit at Crowne Plaza Toulouse.

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