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“1 night stay in disabled room”

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Campanile Toulouse Ouest - Purpan
Ranked #16 of 130 Hotels in Toulouse
Certificate of Excellence
Reviewed 24 August 2017

The room was spacious and was equipped with a wet room suitable for disabled occupant. No hoist so suitable for disabled person with carer. Not disabled myself so not in a position to comment further.

Had problems locating hotel using Garmin sat nav. sent me in a loop so I passed the hospital several times and missed the entrance to the hotel. I got frustrated and stopped at Carrafore to buy a guide to Toulouse which cost me 5.50 euros. As I left Carrafore I noticed the neon sign on top of the Hotel Campanile so I did not need the guide to Toulouse. The hotel is immediately to the right after the roundabout opposite Carrafore. It needs signage to direct you too the hotel because you can not see the neon sign on top of the building from the road.

When I arrived the greeting was friendly in spite of my complaints and the receptionist spoke English.

The buffet dinner seemed good value for money at 13.90 euros but I had already eaten so I did not try it. Breakfast seems reasonable at 10.90 euro.

My review has to be positive in spite of problems in finding the hotel. Perhaps some of the problem lay with the Garmin sat nav.

  • Stayed: August 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOSE A, Directeur général at Campanile Toulouse Ouest - Purpan, responded to this reviewResponded 4 September 2017
Google Translation

Cher client, Je vous remercie d'avoir pris le temps de nous écrire car tous les avis de nos clients nous permettent d'évaluer nos services et notre qualité. Espérant vous revoir. Cordialement, Agnès A. Directrice adjointe.

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3 - 7 of 355 reviews

Reviewed 29 July 2017 via mobile

This Campanile is unlike others we have stayed in. It is more like a hotel as the rooms, reception & restaurant are all in the same building. The rooms are smaller than normal but very clean. The staff are extremely friendly and helpful and the Restaurant is one of the better ones we have tried in a Campanile. Would definitely stay again.

Stayed: July 2017, travelled with family
Thank Joroca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOSE A, Directeur général at Campanile Toulouse Ouest - Purpan, responded to this reviewResponded 4 September 2017

Sir;
We are pleased with your feedback after staying at our hotel. We will share your comments with our team. Waiting for your next stay. Kind regards José A. Manager.

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Reviewed 14 June 2017 via mobile

Excellent hotel, friendly stuff, although close to the airport, one only notices planes when outside. We came with a group and everything run smoothly, all satisfied... Extra comfort for a three star hotel.

Stayed: June 2017, travelled on business
Thank Janez P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOSE A, Directeur général at Campanile Toulouse Ouest - Purpan, responded to this reviewResponded 26 June 2017
Google Translation

Cher client,
Je vous remercie d'avoir pris le temps de nous écrire après votre séjour dans notre établissement.
Je vais partager vos commentaires et compliments avec toute mon équipe qui est très sensible aux retours de nos clients et qui met tout en oeuvre tous les jours pour répondre à vos attentes autant en terme d'accueil que de qualité de service.
Nous espérons vous recevoir à nouveau,
Cordialement,
José A.
Directeur.

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Reviewed 29 May 2017

Pleasant and helpful staff; clean room. Good location, despite being near airport noise was not a problem as the rooms are well sound-proofed. Wide choice of food in restaurant buffet and for breakfast. Free parking and tram to city centre within walking distance.

  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Campanile.com - Louvre Hotels Group
Thank jancypat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOSE A, Directeur général at Campanile Toulouse Ouest - Purpan, responded to this reviewResponded 14 June 2017
Google Translation

Cher client,
Je vous remercie pour vos commentaires nous donnant votre vision de notre établissement.
Je suis ravi de votre retour car nous mettons tout en oeuvre tous les jours pour assurer une service client de qualité .
Espérant vous recevoir à nouveau,
José A.
Directeur.

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Reviewed 12 March 2017

I needed a place to sleep close to the airport which didn't cost a lot and which had free parking. This hotel seemed to fit the bill.

It was clean and cheerful. The staff were friendly and spoke English happily (and I heard another speaking German). TV is almost all French, but there's BBC World USA news and CNBC. Great shower and bed was pretty comfortable. Fast free wifi.

Only complaint is that the room was too hot. I wanted to cool the room down but the AC refused to come on -- only heating. I opened the window to cool the room down. There is a motorway right outside so it wasn't quiet, but the sounds of cars whoosh-whoosh doesn't bother me, so I slept just fine. Nearby is a McD's and a Carrefour with a shopping centre, and it's only a 6-7 minute drive to the airport.

  • Stayed: March 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank zmrzlina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOSE A, Directeur général at Campanile Toulouse Ouest - Purpan, responded to this reviewResponded 14 March 2017

We are pleased with your feedback after staying at our hotel and we will share your comments with our team,
Waiting for your next stay,
Sincerely,
José A.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Campanile Toulouse Ouest - Purpan

Address: Espace Pierre Gaubert Route De Bayonne | Purpan, 31300, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Best Value Hotel in Toulouse
#22 Business Hotel in Toulouse
#26 Romantic Hotel in Toulouse
Price Range: $69 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Campanile Toulouse Ouest - Purpan 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Campanile Toulouse Purpan
Campanile Hotel Toulouse

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