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Best Western Le Cheval Blanc
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Reviews (692)
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All reviewscar parkgreat locationoverlooking the harbourpublic parkingnice roomhotel staffmini barsteep hillstreet noisedelightful townthere is no air conditioningper daytea and coffee making facilitiesstayed here for one nightwonderful hotelcentre of townwould stay again
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5 - 10 of 692 reviews
Reviewed 1 January 2018

The hotel is well located in the old town, facing the harbor. It is built into a half-timbered structure (not seen from the outside, but in the hallways), but it does host an elevator!
Rooms are small, but functional, bathroom is equipped with tub with shower. Bed is large and very comfortable. A bathrobe and slippers was provided (nice!); a well lit room (lamp fixed in the ceiling) which is really appreciated when you want to read in bed! So many hotels have bad/insufficient lighting in the rooms! Wifi (free) works well. Tea-kettle, small safe, large TV.
Friendly staff all around.

One thing though: what is the idea of having a door to the bathroom/toilet that has windows!? Slightly opacified, but nevertheless quite "see-through". Idiotic and somewhat embarrassing. A simple wooden door with no windows (and a better sound isolation between toilet and bedroom) would be preferable. Sorry to bring this up.
No parking; loading and unloading in front of the hotel is not convenient, the street is a bit busy (but not noisy) and narrow, but a large parking lot is not far away.
Altogether a nice place to stay, but a bit expensive for what you get. Even counting for the fact that Honfleur is a very attractive place to visit.

Room Tip: try to get one with a view of the harbor (street side)
  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank TheSkeptik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017

My husband and I stayed here for one night and chose the hotel mainly for the location. We had looked at a couple of others on the waterfront but they were booked out for the night we needed. In the end we were really happy with our choice.

Finding it was a bit of an adventure due to our GPS taking us down non-existent roads and arriving mid afternoon during the weekend markets with pedestrians swarming the streets but we got there in the end.

The hotel is located right on the waterfront with amazing views of the harbour. It is right in the middle of all the shops and restaurants as well as weekend markets.

It doesn't have anywhere for you to pull up to drop off luggage but there is a public car park practically next door which currently costs 12 euros for 24 hours. The hotel also has a private car park but you need to book a space with them in advance. As we were only staying one night the public car park worked out well for us.

The hotel was really charming, particularly in the public areas. Our room (106) was reasonably small but had a safe and mini bar and, most importantly, a really gorgeous view from our bedroom window. The bed was pretty firm (which seems common in France) and the bathroom was small but sufficient for us. The shower was really great with plenty of hot water.

The few issues we would mention is that the floor squeaked, we could hear our neighbours coming and going from their room quite clearly and there is no air-conditioning so you need to have the window open if it gets a bit hot and stuffy which can be noisy. We were lucky with the weather so we were able to keep the windows shut all night and they must be double glazed because we had no issues with street noise overnight.

Our mini bar fridge wasn't working very well which was an issue as we had some cheese and other items to keep cold but the hotel staff were quite happy to put a bag of our items in their fridge and it was easily retrieved on checkout the next morning.

We had the buffet breakfast at the hotel which was okay but expensive compared to other places we had stayed.

I have to say that all the staff we had contact with were fantastic and really helpful. Check in and check out were both really quick and easy and they held on to our luggage for us after we checked out so we could give the shops one more run before we left for our next stop.

At the end of the day this is a Best Western and you are paying more for the location. We were more than happy with our experience and would stay there again.

Room Tip: Ask for a room with water views!
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Vivirex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017 via mobile

We stayed in an apartment with the Best Western Le Cheval Blanc, and wish we had booked our whole week there. Very clean, modern, and the staff was friendly. The next time that we are in the area, we will definitely try to get this room again. The view was overlooking the water and the park.

Stayed: October 2017, travelled as a couple
Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

Very good position but little hotel parking although car park opposite which was reasonable.
I think all rooms have nice views.
Did not have breakfast so cannot comment.
Clean and staff friendly, would stay again.

Stayed: September 2017
Thank joebloggsSouthStaffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

Horrible! They booked two rooms for us in error- one under Joe and one under Joseph. They only emailed us once with one confirmation number. We have spent the entire afternoon trying to get it cleared up. The hotel blames best western booking system and best western customer service is blaming the hotel! We have no one to go to and they refuse to show or tell us how the other room was booked!

The room is not the best for the price compared to other locations we have stayed. I cannot get out of here soon enough. Very disappointed. I usually never go wrong with a Rick Steves recommendation - wished I would have trusted my instinct when I found out this was run best western.

Stayed: September 2017, travelled as a couple
1  Thank Victoria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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