The summary of our experience 27th June 2018:
1. No one to greet us at the door for the first 3 minutes.
2. No introduction between us and the two young waiters which made the visit impersonal and created confusion about which language to be used during our visit. One of us speaks French; both of us speak English and we preferred English as the language of introduction to the food, but this was not taken into consideration. One of the waiters could not introduce the food to us in English but still remained our waiter.
3. The food was not worthy of a Michelin star or even recommendation. The presentation was overall ok, but the taste was simply bad and the servings too big for an eight course menu (Grand Chapitre).
4. We complained to the waiter about us not liking the food and in the end they stopped asking and we left without a chance to speak to the head chef about the mystery of the dishes being either too sour, too sweet, too salty or all three at once. After the first three dishes we began wondering if the restaurant head chef was having a vacation and if anyone in the kitchen actually tasted their own food before serving it. It was heavy, imbalanced and we almost choked on some of the dishes, including the scampi and the champignon dishes. The roasted sea bream had two layers of thin fried pastry soaked with frying oil and the oil fumes overwhelmed us. The little surprise dish before the main course was inedible because of the vinegar and salt overload. We are not fussy eaters but we have been dining in Michelin star restaurants for the past 10 years so we know what Michelin star levels are like and this was nowhere near that level.
5. We ordered only a glass of wine because we were driving, and we were served a small serving of wine and were never asked if we wanted more, and water was never filled in our glasses or replaced when the bottle was empty - we felt like this was below bistro service levels.
Good food is a source of happiness in our lives. Coming to l’Abbaye de Fontevraud was a birthday present for my wife. I had to apologize to her for this gift and promise to make it up to her another time, somewhere else.
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