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Reviews (488)
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2 - 7 of 488 reviews
Reviewed 5 July 2017

good sleep and breakfast, near the center but more quiet, restaurants, transports and shopping.
Not so go in wireless.
Attention to old people with BIG luggage: from the stop "Médiatheque" to the hotel, you must walk up a small street. Getting out is easier to stop "Commerce" (to airport).

  • Stayed: July 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Inter-Hotel
Thank manuelasS259IQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra A, Responsable réception at Grand Hotel de Nantes, responded to this reviewResponded 26 July 2017

Delighted that you are kind enough and the services(departments) brought for the whole team of Grand Hotel of Nantes.
We make it a point of honor in the fact that you find a pleasant space throughout your stay.
Our location is right in the heart of city, and thus ideal to discover to feet all the historic monuments.
We are also popular of numerous businesses and the quite new " Passage at the heart of Nantes ", with new signs(brands) which open alders(ells) after the others!!!

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2017

This is a fairly basic hotel, with a number of minor issues around decor, state of repair, flaky WiFi, and no airconditioning, but was fine for a long weekend. Breakfast was the usual self-serve continental with a reasonable range. Be aware that the street outside can get noisy, so avoid the rooms at the front if you don't like noise. The hotel is convenient to much of the old town and, although there is no parking on site, there is a public car park less than 5 minutes away, beside the river.

Room Tip: If you want a quiet night's sleep, try to book a room that does not face on to the street.
  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Noel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra A, Responsable réception at Grand Hotel de Nantes, responded to this reviewResponded 26 July 2017

Dear Client,

Thank you very much for our comment. We sincerely than you for one main reason : your comment is the translation of what we think and what we plan for our hotel. We capitalize on our staff, on our cleanliness and our location. We also totally agree on the fact that the way the hotel was the last 15 years is over. That is why we'll start, by the end of the year, a full process of renovation and room refurbishment. This will include the design, the soundproofing and our bath room.

Make sure that if you comme visit us next year, you'll get the right experience you deserve with all the features you liked !

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2017

Inter-Hotel Grand Hotel de Nantes is a two star hotel with good facilities in the heart of Nantes. It is a couple of minutes walk from the Opera house, a mile from the station and in easy walking distance for bus and tram.
The staff were very welcoming and spoke good English as well as French. Rooms were clean, beds were excellent and the TV worked well. The shower worked - what else could you ask from a basic and very reasonably priced hotel!
Breakfast was a self service continental breakfast with choice of cereal, juice, croissant, coffee for 10 euros. We went out for breakfast and ate in the square just round the corner at half the price.
This is a basic low cost hotel with everything you need for a short stay in the centre of Nantes. I went with my three sons for a long weekend and we had booked two twin bedded rooms. Highly recommended.

  • Stayed: April 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra A, Responsable réception at Grand Hotel de Nantes, responded to this reviewResponded 1 June 2017


Dear Paul,

Delighted that you are kind enough and the services(departments) brought for the whole team of Grand Hotel of Nantes.
We make it a point of honor in the fact that you find a pleasant space throughout your stay.
Our location is right in the heart of city, and thus ideal to discover to feet all the historic monuments.
We are also popular of numerous businesses and the quite new " Passage at the heart of Nantes ", with new signs(brands) which open alders(ells) after the others!!!

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

Old Hotel, but renoveted room and bad.
Clean confortable hotel in an excellent location down town with very pleasant and helpful staff.
In the area restaurants, bar and shopping center
Do not hesitate!

  • Stayed: May 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Inter-Hotel
Thank C2542QFpamelas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra A, Responsable réception at Grand Hotel de Nantes, responded to this reviewResponded 1 June 2017

Dear Pamela

Thank you to share your advice on tripadvisor.

It's very important for us.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2017

The Wi-Fi signal was null in the room we had that was number 37 or 33. There was a little bit, but pages never loaded or messages were not sent. When I told the recepcionist, she treated me as a liar. She said Wi-Fi was perfect in all the rooms and that I had been using Wi-Fi for 6 hours. I invited her to go to the room to check, but she wouldn't do it. So I explained to her that there was a difference between "being connected" and having a quality of service. She was rude, and we had to pay. The bill was more expensive than what was advertised. We were supposed to pay 56 euros, and the bill was for 57.5 euros. At this point, I did not want to argue any more, so I paid, but I felt it was not right. I expected much more of this place, and would expect more of any hotel in the world.

  • Stayed: April 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Inter-Hotel
1  Thank julianmartind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra A, Responsable réception at Grand Hotel de Nantes, responded to this reviewResponded 18 April 2017

Dear Julian,
First of all, thank you por your comment who allow us to adapt ourselves to the diverse request of our customers.

We are aware that our hotel accuses the end of cycle, and that is why, we affect at the end of the year of big work of renovation and insulation.

Our reception team likes offering a personalized welcome and especially to share you its knowledge of our city of Nantes.

Our geographical situation allows us to join the city center and its parking lots in feet.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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