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“Two nights in Aix en Provence”

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Ibis Aix en Provence
Ranked #14 of 69 Hotels in Aix-en-Provence
GreenLeadersSilver level
Reviewed 24 June 2017

The hotel in itself is ok for a three star. Nice, clean and the pool is great. Easy to take the local bus into the center of Aix. We must just mention the restaurant at the hotel...The food is very good....the waitress, Alexandra, is just the best! She is very good in the English language, she is helpful, funny and will go out of her way to please you...just a wonderful young lady. Also, the manager of the restaurant, Antonio, is a delight. He even remembered what we ordered the night before.
The staff at this hotel is just wonderful, from the reception to the restaurant. All very helpful and accommodating!

Room Tip: We asked for a bigger room and were lucky to get the "handicapped" room as it was not need...
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  • Stayed: June 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ewa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directeur0714, Directeur adjoint at Ibis Aix en Provence, responded to this reviewResponded 28 June 2017

Dear Ewa,

Thank you for your message about the hotel and the special mention for restaurant staff members !
We are realy very happy to read your opinion about our establishment and hoppe to see you again !


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11 - 15 of 1,084 reviews

Reviewed 19 June 2017

I really liked this hotel. It was extremely hot in Aix, so we were happy with the airco ;) But also the hotel was a pleasant surprise, it had a lovely garden and terrace for breakfast. Really clean swimming pool too. The hotel was up to date regarding things to do in Aix. The bed was a welcome change after a week of camping. Lovely breakfast, with delicious madeleines. The bus into town was really easy, but does not go back after 22h (you could still walk though). Parking is free on the terrain. As it is part of the Ibis chain, the hotel is not very personal, but that is to be expected and for me it was the only downside.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Hannekejag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2017

This hotel prides themselves on being wheelcair friendly yet if you are in a wheelchair and traveling with a child they do not cater but ask that you book 2 rooms. That is really convenient as I am sure my 10 year old son would love to stay in a room all by himself ... not to mention double the cost of doing this. The 'manager' hid behind the fact that they are conforming to the rules and that their adapted room only accommodates 2 people and was quite rude and direct telling me that I have 2 options: stay in a triple non-adapted room or take 2 rooms. What a great establishment!!

Room Tip: If in wheelchair and traveling with family forget it
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  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
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1  Thank meritulic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2017

Full-range pleasant stay from enjoying the swimming pool to discovering new dishes, may I add the diligent service from the cleaning staff, the convenient location close from Aix-en-Provence and close enough from Maerseilles

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank 84stephanew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2017 via mobile

The worst service, the room was stinky and the air conditioning didn't work.
When we asked for ower money back we've been asked to leave the hotel at 1:00am!!!! Ugly rooms the reflect the serivce. Don't go there!!!!

Stayed: April 2017, travelled as a couple
Thank Sabrina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directeur0714, Directeur adjoint at Ibis Aix en Provence, responded to this reviewResponded 15 April 2017

Dear Sabrina,

I am realy sorry for the bas experience you had during your stay in our hotel.
The receptionist propose you a other quiet room during the night with a window that you could open.

Remi

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Additional Information about Ibis Aix en Provence

Address: avenue des Infirmeries, 13100, Aix-en-Provence, France
Phone Number:
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Aix-en-Provence
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Aix-en-Provence
#4 Best Value Hotel in Aix-en-Provence
#5 Business Hotel in Aix-en-Provence
#6 Romantic Hotel in Aix-en-Provence
Price Range: $91 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Aix en Provence 3*
Number of rooms: 124
Official Description (provided by the hotel):
The Ibis Aix-en-Provence hotel is close to the main motorways ( A8; outside 31) located in a green and pleasant setting. It is an ideal point of departure for exploring Monte Ste Victoire. The sports centre of Val de l.Arc is a few minutes away on foot. 124 Air-conditioned rooms, all renoved, are available for booking. A new bar with a large terrace is open 24/24 for light meals and snacks. A new restaurant Pasta et Noodles has been open on march 2015. A swimming pool ( 28° C) is open from may to october. Guests on a business trip can use the Wifi wireless Internet connection. The hotel offers free private parking. ... more   less 
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Also Known As:
Accor Aix En Provence

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