I did not get to stay at this hotel as we are UK based and had to eventually cancel my booking due to covid. I can say that the Customer services for this hotel were excellent both in communication and providing a refund without any delay.
My reason for the trip was for a wedding which had to be cancelled but if and when it gets booked again I would love to visit this hotel as the staff who I have communicated with are all great and the hotel looks lovely - thanks

A 1 night stay at this 4 * hotel. A nice room refurbished with a fine duble bed and a big bathroom, but it all had some lack of things. There were no information in the room about the hotel services such as breakfast hours, possibilities of having served food or drinks in the room, phone numbers, Spa prices and hours etc. In the bathroom the shower was not effectively covered with glass protection so the water was spread out on the floor and no place to store your shampoo when showering. The check in and out at the reception was made by 2 persons only, of which one of the all the time was on the phone or doing other things but serving the guests. So you had to wait quite some time for this service. They had a P-park nearby but with no direction instructions at the reception. The pool area was nice but fairly crowded and you could only get towels at the reception so you had to walk back to this and stand in line again. The towel service should have been near the pool area. We did not use the restaurant as the menu was quite ordinary
but the breakfast buffet was very fine, but the staff was not well organised as there was a lack of tabbles prepared for you and you had to call the staff to get everything you needed, glass, serviette knives and forks etc. The hotel is though nice situated just a short walking distance from the old town center. As for prices it was much too high for this standard. The management should deal with all of this before you can call a stay 4 *.