When I booked, I was allocated a room in which there was a very extreme and unbearable smell of rot from the bathroom. Due to the volume of the bar and the harbor in front of the house, the window could not be left open. I pointed this out directly to the front desk, but didn't receive any help or even a message for several hours. It wasn't until I reported back to reception several hours later that I found out that the employee had finished his shift without notifying me or housekeeping. The new employee could no longer reach anyone due to the late hour. He moved us to the next room, but it had the same smell, but at least a bathroom door that could be locked. The next morning we canceled the stay and the receptionist promised us to refund the money for the remaining two nights (almost 400€!). This was almost three months ago and I have not heard from the hotel since. Except for one request, how I rate the stay. Here you have my answer.
Apart from the problems described, the hotel is clearly overpriced for what it offers. The views from the rooms are fantastic, but that's about the only positive thing. Rooms are very small, noticeably worn even in the higher categories. The breakfast has only a very limited choice, at least we weren't shown any alternatives apart from bread, croissants, jam and coffee.
