Rented a deluxe bungalow with king size bed. Hotel looked great outside. Walking in flowers dead. Lobby dark, nobody there. Nobody available to talk English for 20 mins and then through a computer translation. Advised no key for room must use front desk to open and lock closed. On way to bungalow people washing from bucket of water sitting on wall outside. Inside the shower head was missing and the room small and dismal. The bed base could be seen and looked old and worn out. Overall we decided to cancel.