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“You get what you pay for......so do not pay much”

Hotel du Cheval Blanc
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Hotel du Cheval Blanc
Reviewed 15 November 2012

Nothing wrong with the place and i would love to get hold of the place and do it up. The position very near the centre of St Remy is a winner and if it is only a holding pen while you chase the beauty of the countryside its a good stop.
Bed was average.....no problems with the cleanliness as it is just tired so how do you polish that.
The noise was noticeable but not a problem.....what do you expect for the bucks and position.
Have to comment on the savage lack of class in who ever chose the carpet as its Sanitation Works brown.....and i mean a cross between chocolate and you know what.
a shocker in bad taste.
However we were there to eat....no inhouse breakfast or anything like that was attempted......and we were there to cruise the countryside so it was a good holding pen.
WiFi very ordinary but its all over France.....unless you sit inside the router or ontop of the owners hub.
Area fantastic for driving....the town has good cafes and one can sit about with ease before lighting up the machinery.
bonus was the parking in front in a busy town but you may have to chase away a few locals that have the temerity to pinch a park.

Room Tip: try to get the end rooms in each floor.
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  • Stayed: October 2012, travelled as a couple
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4  Thank mausgrass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 56 reviews

Reviewed 2 October 2012

We only spent one night there, but experienced wonderful service. Our room was very clean and beds were comfortable. We stayed in the for four...

We were are running late for the checking in..and staff was very helpful with it.

Room Tip: We were staying in the corner suit/first floor. It was very pleasant
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  • Stayed: September 2012, travelled with friends
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Thank EliParkCity_Utah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2011

We booked two nights at this hotel based on a recommendation in the Michelin Travel Guide for Provence. We have asked them to please review their recommendation of the Du Cheval Blanc in St Remy France. We make reservation for two nights there based on the recommendation in your guide. This was the worst experience we have had after many trips to Europe staying in 1 and 2 star hotels. It was immediately apparent that the place was not being maintained and the room was barely adequate. We notified the woman at the front desk within an hour of arrival that we would not be staying the second night. She has insisted on full payment at arrival, but now said that she could not cancel the reservation or change the billing. We would have to deal with the owner in the morning.
Only one light worked in the room - The woman at the front desk was not willing to change out the burned out bulbs. I was told the many who came it at 17:00 would do it. I tried to change the bulbs myself, and could not remove the burned out ones, they were corroded into the fixture. When I called the front desk 17:40 to inquire, is when we found out that the phone only worked in one direction and that it was falling off the wall. We made do with one working bulb.
Showering options were limited. Limited to non=existent hot water and a shower head that did not match the rest of the fixture and insisted on coming off the pipe, spreading water all around the bathroom.
There was a TV in the room, but no way to use it. Remote did not work, no controls on TV.
Nicely blue painted wood beds, but a number of broken spindles in the headboard, that had had been pushed back into place.
In the morning....The owner arrived, I was told that we had paid for two nights and that was that. If I needed a phone there was one down the hall. Once I mentioned lack of lights, hot water, TV etc. her previously proven facility with English vanished. The only reply was I do not understand you.... in English.
I carried on in my broken French..... the reply was only I do not understand you in English. She eventually returned half of the money in cash, would not take it off the credit card.
When I returned to my room I called the international phone number for Visa on my mobile phone. As which point I was advised that the charges for Du Cheval Blanc were exactly double, the charge we had been quoted for two nights. But that's another story, and I trust that the credit card company along with my receipts will straighten that one out.
Actually this was so extremely bad as to be humorous. If I had had the means to checked out the reviews on on the various booking websites I would have been forewarned.

Room Tip: Choose another hotel
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  • Stayed: September 2011, travelled as a couple
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6  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017
Google Translation

  • Stayed: June 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Руслан В
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2015
Google Translation

Stayed: August 2015
6  Thank Gabrielle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel du Cheval Blanc

Address: 6 avenue Fauconnet, 13210 Saint-Remy-de-Provence, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Saint-Remy-de-Provence
Amenities:
Room Service
Hotel Style:
Ranked #30 of 33 B&Bs / Inns in Saint-Remy-de-Provence
Price Range: $87 - $119 (Based on Average Rates for a Standard Room)
Number of rooms: 25

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