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Hilton Evian-les-Bains
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Reviews (1,882)
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All reviewsthe executive loungelake genevadiamond memberindoor poollake viewjunior suitethe general managerriva restaurantvery nice hotelferry terminalfour star hotelper daylac lemanwonderful staytop floorlarge balconysteam room
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Reviewed 16 July 2017

Nice facilities at good location with good to very good breakfast.
Cleaning of the room was happening really late every day interrupting our schedule.
Restaurant food was poor to average the most.
Premium internet connection was a joke. Could not even load gmail properly.
No hotel parking or special rate vs. public.
Net, I would not be willing to go there again unless I would get half the price.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank konstantinosv778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017

This Hilton, listed as a four-star hotel, boasts an excellent location and great facilities - rooms are spacious, bathrooms modern, and the have a nice executive lounge. We did not use the spa, but it looked enticing. The pool area is well maintained and spacious. On the critical side: the hotel seem tot employ a lot of young staff, some perhaps interns or stagiaires, which is fine as long as there is solid senior supervisory management - and that seems to be where there is a deficiency. In the bar and breakfast areas service at times was erratic and not up to scratch. In the executive lounge junior staff did not have enough authority to correct guests whose behavious was disturbing other guests. In spite of these minor misgivings we had a superweek with our grandchildren, and will definitely come back!

  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank robert_bos53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017

A non descript hotel / good staff but bar and outside area poor. We're greeted by a lovely young English girl, who was very professional.. the room was fine.. not good or bad - average. Air con worked bed was good
The rest of hotel was non descript... would not return

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Graeme M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

I stayed at their spa. It is beautiful and calm. I went for their massage.Instayed several hrs there, relaxing and enjoying my facial. Would certainly recommend it for a nice day. After the spa, I stayed and had lunch by the pool. It was very nice and reasonably priced for its location and name.

Stayed: July 2017, travelled solo
1  Thank Ptaboardmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2017 via mobile

I travel a lot for business and stay in Hiltons the majority of the time. This one ranks at the top. Besides the indescribable view, it is situated perfectly for walking to everything--the lake, restaurants, shops, etc.

The hotel itself is serene and intimate in a modern sort of way. Each and every staff member is professional and warm. You can tell they really care about you and your experience. It's nice to be able to say that about a property that is part of an international chain. I would (and will) come back here in a heartbeat.

Two things:

1. Parking is attached to the hotel but is operated by a separate vendor. Hint: Pull up to the hotel entrance, unload your luggage, and then circle around the building to park. I suggest you ask the bellman or the front desk about it just so you don't get confused. Not a big deal, but just know before you go. As of the typing of this review, parking is 16 Euros per 24 hours. Keep your ticket with you so you can pay at a machine before retrieving your car. You can do this in the hotel lobby near the restrooms.

2. We stayed here twice in one week (went to Liechtenstein, Austria, and Germany in between). Our room each time faced the lake. There is a set of rooms that face in the opposite direction (toward a street of nice apartments). If you want the lake view just be sure to note that. Even if you don't get the lake view go have your morning coffee in the courtyard or the executive lounge and you'll get all the stunning scenery you can handle. You shouldn't just be sitting in your room all day anyway.

Big bonus: You can get free Evian water at the source. It's a five-minute walk from the hotel. Take your water bottle and fill it up! The second photo is the "source."

Stayed: July 2017, travelled with family
Thank Coby C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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