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Reviewed 3 January 2017

Excellent! Just perfect. Had to stay close to Paul Bocuse restaurant and this was the right choice. Very clean, perfect room size and superior beds. Can't tell how friendly and nice staff was:)) You won't find better... for only 90 euros

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank myusgrocery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OuestExpress, Manager at Dock Ouest, responded to this reviewResponded 9 January 2017

Hi myusgrocery,

Thank you so much for your kind feedback, we are so pleased you enjoyed your experience with Dock Ouest! I hope we will have the pleasure to welcome you again soon.

Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2016 via mobile

Booked into dock quest following a recommendation for an over night stay,
Fab and easy location , very helpful staff, helped us with our bikes which we had brought with us,
Room clean, beds comfortable , could have done with 2 pillows each but apart from that we had a pleasant eve,
Extremely close to the river which we really enjoyed long bike rides in the afternoon and following morning, would def re visit

Stayed: October 2016, travelled as a couple
Thank babsgrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OuestExpress, Manager at Dock Ouest, responded to this reviewResponded 26 October 2016

Hi babsgrace,

Thank you so much for your kind feedback, we are so pleased you enjoyed your experience with Dock Ouest! I hope we will have the pleasure to welcome you again soon.

Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2016

Nice Hotel not to far from a metro station. Welcome was very nice and christin was explaining the location and the enviroment more than perfect. Parking is avaliable and not expansive as in city center. Its a nice Area to walk and also not far from some Restaurants and Bistros. In 10 min you are with the car at Paul Bosuse main Restaurant.

  • Stayed: August 2016, travelled solo
    • Location
    • Cleanliness
    • Service
Thank ThomS69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OuestExpress, Gérant at Dock Ouest, responded to this reviewResponded 5 September 2016

Hi,

Thank you so much for your kind feedback, we are so pleased you enjoyed your experience with Dock Ouest! I hope we will have the pleasure to welcome you again soon.

Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2016 via mobile

My brother and I were forced in to finding accommodation at 5am when our Airbnb decided to cancel on us, upon our arrival to Lyon!

Looking on all the websites, this hotel was the only one with a room available for 2 nights.

As we were in central Lyon, it cost us €39 in a taxi to get to, showing us just how far from the centre of town this hotel was....

Upon arriving, the gentleman at the front desk was not that great at English and my French is non existent, so it took over an hour, yes AN HOUR, to check the two of us in to our room.

Furthermore, we were charged €280 for 2 nights for one room. As check out is 12pm and we did not enter our room until 8am I did feel that charging a whole night at €140 was a little cheeky, but we were jet lagged so wanted to rest and paid it all.

The rooms were sufficient and did the job we needed. However, the hotel could do with some changes. Example: the balcony for the suites is one loooong balcony, servicing all rooms. Definitely a security issue?

No basic fundementals such as iron etc... which is a blow. And the hot water seemed to run out for an hour, which did not help as we were in a rush to leave the next morning.

Location wise, not great. Although when we surfaced in the morning, we found our way to a subway station 20 mins walk away which took 15 minutes to Lyon Part Dieu Station and cost €2. Cheaper option to taxi!!

All in all, a smart looking hotel (from the inside) with nice interiors and beds, lacking location, and the little added extras that make a stay all the more pleasing.

Stayed: June 2016, travelled with friends
2  Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OuestExpress, Manager at Dock Ouest, responded to this reviewResponded 4 July 2016

Hi James K,

Thank you for taking the time to share your feedback on Dock Ouest. Your comments are very important to us and will help us improve ourselves. I hope we will soon have the opportunity to welcome you again and to provide you with complete satisfaction.

Sincerely

The DockOuest Team

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Reviewed 15 May 2016 via mobile

This hotel is actually in Vaise, and is not really a central Lyon hotel, so you need a cab or the metro to get into town. Vieux Lyon is a five minute car journey from your car hotel and is really worth visiting at the weekend for the flower and food market.

The hotel itself is small and well run with very clean, modern rooms, which have really comfortable beds and pillows. This hotel is aimed at overnight business travel, but actually is perfect for a weekend trip to Lyon, if you don't mind the distance from the centre. The staff are really helpful and polite. I would recommend this hotel for weekend family visits, and for business also.

Stayed: May 2016, travelled with family
Thank Ian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OuestExpress, Gérant at Dock Ouest, responded to this reviewResponded 18 May 2016

Hi Ian J,

Thank you so much for your kind feedback, we are so pleased you enjoyed your experience with Dock Ouest! I hope we will have the pleasure to welcome you again soon.

Sincerely

The DockOuest Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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