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“Quiet Surrounding”
Review of Dock Ouest

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Dock Ouest
Ranked #8 of 58 Lyon B&B and Inns
Certificate of Excellence
Reviewed 6 September 2017

Hotel lays a bit outside Lyon. Is very modern rooms with good bed and shower.
Good parking and public transport by bus 31 en 43 to the metro line D.

Kind staff and very close to one of the Bocuse restaurant.

Room Tip: ask for Room at the street side. The backside borders at a train complex
See more room tips
  • Stayed: September 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rene Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OuestExpress, Manager at Dock Ouest, responded to this reviewResponded 11 September 2017

Hi Rene,

Thank you so much for your kind feedback, we are so pleased you enjoyed your experience with Dock Ouest! I hope we will have the pleasure to welcome you again soon.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 5 of 219 reviews

Reviewed 3 January 2017

Excellent! Just perfect. Had to stay close to Paul Bocuse restaurant and this was the right choice. Very clean, perfect room size and superior beds. Can't tell how friendly and nice staff was:)) You won't find better... for only 90 euros

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank myusgrocery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OuestExpress, Manager at Dock Ouest, responded to this reviewResponded 9 January 2017

Hi myusgrocery,

Thank you so much for your kind feedback, we are so pleased you enjoyed your experience with Dock Ouest! I hope we will have the pleasure to welcome you again soon.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2016 via mobile

Booked into dock quest following a recommendation for an over night stay,
Fab and easy location , very helpful staff, helped us with our bikes which we had brought with us,
Room clean, beds comfortable , could have done with 2 pillows each but apart from that we had a pleasant eve,
Extremely close to the river which we really enjoyed long bike rides in the afternoon and following morning, would def re visit

Stayed: October 2016, travelled as a couple
Thank babsgrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OuestExpress, Manager at Dock Ouest, responded to this reviewResponded 26 October 2016

Hi babsgrace,

Thank you so much for your kind feedback, we are so pleased you enjoyed your experience with Dock Ouest! I hope we will have the pleasure to welcome you again soon.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2016

Nice Hotel not to far from a metro station. Welcome was very nice and christin was explaining the location and the enviroment more than perfect. Parking is avaliable and not expansive as in city center. Its a nice Area to walk and also not far from some Restaurants and Bistros. In 10 min you are with the car at Paul Bosuse main Restaurant.

  • Stayed: August 2016, travelled solo
    • Location
    • Cleanliness
    • Service
Thank ThomS69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OuestExpress, Gérant at Dock Ouest, responded to this reviewResponded 5 September 2016

Hi,

Thank you so much for your kind feedback, we are so pleased you enjoyed your experience with Dock Ouest! I hope we will have the pleasure to welcome you again soon.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2016 via mobile

My brother and I were forced in to finding accommodation at 5am when our Airbnb decided to cancel on us, upon our arrival to Lyon!

Looking on all the websites, this hotel was the only one with a room available for 2 nights.

As we were in central Lyon, it cost us €39 in a taxi to get to, showing us just how far from the centre of town this hotel was....

Upon arriving, the gentleman at the front desk was not that great at English and my French is non existent, so it took over an hour, yes AN HOUR, to check the two of us in to our room.

Furthermore, we were charged €280 for 2 nights for one room. As check out is 12pm and we did not enter our room until 8am I did feel that charging a whole night at €140 was a little cheeky, but we were jet lagged so wanted to rest and paid it all.

The rooms were sufficient and did the job we needed. However, the hotel could do with some changes. Example: the balcony for the suites is one loooong balcony, servicing all rooms. Definitely a security issue?

No basic fundementals such as iron etc... which is a blow. And the hot water seemed to run out for an hour, which did not help as we were in a rush to leave the next morning.

Location wise, not great. Although when we surfaced in the morning, we found our way to a subway station 20 mins walk away which took 15 minutes to Lyon Part Dieu Station and cost €2. Cheaper option to taxi!!

All in all, a smart looking hotel (from the inside) with nice interiors and beds, lacking location, and the little added extras that make a stay all the more pleasing.

Stayed: June 2016, travelled with friends
2  Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OuestExpress, Manager at Dock Ouest, responded to this reviewResponded 4 July 2016

Hi James K,

Thank you for taking the time to share your feedback on Dock Ouest. Your comments are very important to us and will help us improve ourselves. I hope we will soon have the opportunity to welcome you again and to provide you with complete satisfaction.

Sincerely

The DockOuest Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dock Ouest

Address: 39 rue des Docks, 69009, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #8 of 58 B&Bs / Inns in Lyon
Price Range: $115 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dock Ouest 3*
Number of rooms: 43
Official Description (provided by the hotel):
Located between les Monts d'or and Lyon's centre, the Dock Ouest Hotel is a perfect place to stay. Whether you're travelling for business or pleasure, you can relax in this refined and modern hotel. With quality rooms and suites, personal service and all the comforts of a modern establishment, Dock Ouest provides a sense of well-being right on Lyon's doorstep. ... more   less 
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