When booking this hotel, my priority was proximity to the Friedrichsbad Spa and the Caracella Therme. I didnt plan on spending time at the hotel so I wanted an economical, no frills choice and this hotel had decent ratings, was right acros the street from both my destinations and was the most affordable hotels with availability that met my criteria. Having never been to Baden Baden before, I didnt know that it is quite small and I could have walked to the spa from most anywhere in the main part of the city in about five minutes--and the walk would have been a pleasant stroll through the beautiful city.
The hotel staff were hospitable and helpful. Customer service was a huge plus and I even received a welcome glass of sparkeling wine. I booked a single room and it was clean and decent sized with a view of the Friedrichsbad. The bathroom in this room was of decent size but the opening into the shower was quite narrow, if I was not of average build, it would have been impossible for me to get into the shower.
Breakfast was included in my stay and it was hands down the worst breakfast spread I have ever encountered. For context, while I am living in Germany I try to travel at least once a month where I have to stay overnight and I have experienced an array of German hotel breakfasts ranging in quality and assortment--this was over the top terrible. The coffee/espresso/cappucino machine was quite lovely though.
The restaurant is Czech and I only ate there once and had a light lunch of goulash soup and a small salad plate from the salad bar. Unlike breakfast, the options at the salad bar were decent, fresh and quite good. The soup was tasty but nothing extraordinary. The service was excellent. The options on the menu seemed interesting but it was too hot for me to ever eat anything but small, light meals. Baden Baden is full of interesting places to eat and I didnt want to eat in the same place twice.
A plus to the hotel is that you can buy spa vouchers directly drom the front desk at a discount.
Despite the excellent customer service and proximity, I dont feel this hotel was worth what I paid for it.
One more thing, there is currently construction going on at the Freidrichsbad and if you are staying mid-week, the noise may wake you up before you are ready. All was quiet on Saturday and Sunday mornings. Inquire before booking if this might be an issue.
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