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Reviews (97)
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3 - 8 of 97 reviews
Reviewed 10 December 2017 via mobile

Well we arrived at 11 on a cold snowy morning but were met with the warmest of welcomes and were allowed to check into our most delightful room.....genuinely gorgeous
Suspect they could try harder with their Christmas decorations....as am sure there was one tiny spot which was not covered with decorations
But a truly lovely place, with a an excellent breakfast served over the road, and a great Bavarian beerhaus and restaurant downstairs...
Lovely staff and a highly recommended place

Stayed: December 2017, travelled as a couple
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017

The staff in this hotel are unhelpful and rude. They broke my suitcase, told me they would pay for the replacement and then after weeks of waiting refused to do it. Not only this, but they verbally abused me in their emails. The hotel is also totally unsuitable for traveling with children. Rooms are very small and there is no lift. Parking is also very far away from the actual hotel. Noisy at night due to beer garden below.

Room Tip: Stay somewhere else
  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank itchyfeet1232017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017

Pros: excellent location; has a 'Bavarian' beer garden downstairs if you like that sort of thing.

Cons: hotel staff were generally unhelpful and sometimes downright rude; there is NO lift but many flights of stairs - not good if you have heavy luggage as you'll be hard pressed to get some help lifting it; that also makes it not family friendly; rooms basic enough; no air conditioning; aforementioned pub can be noisy; a little difficult to access if you are coming by car.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank TinyTempus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2017 via mobile

-No car access,
-no parking, no air conditioned, -limited internet (maximum 2 devices),
-terribly hard beds,
-no power adapters.
Was pretty nevertheless, and clean as so was the town. They have a fair restaurant as well. Was expecting more from the price and reviews though

Stayed: June 2017
Thank Felipe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

We stayed here one night on our way to Heidelberg; loved the town and the hotel with one proviso, there is no elevator. The location was very hard to find, even with our GPS. It's on the pedestrian only strasse, and difficult to access. Once in the room however all was good. The room is large and spotless, the bed firm. Location is a "10" once we actually found it. The restaurant attached is excellent! We had beers at 4pm and then dinner at 7 and were very well pleased. The prices for the room, and the dinner were reasonable. Overall I rate this one a "B+" and recommend it. Oh, and the owner is a very sociable and sweet guy!

  • Stayed: May 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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