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Reviews (76)
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3 - 8 of 76 reviews
Reviewed 1 February 2018 via mobile

Excellent rooms. But not every room have got an air conditioners. This is a problem in summertime. And the service is below of the average. Two days not refilled soap, and am the clothes are not washed, even one night before checkout.

Stayed: February 2018, travelled on business
Thank wyssdaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hospitality_Guys, Leiter Gästebetreuung at STAYTION Hotel Mannheim, responded to this reviewResponded 6 February 2018

Dear Mr. Wyss,
thanks for your feedback at tripadvisor.

If have send you already an E- mail regarding your last stay at the STAYTION in Mannheim.
You also stayed already at the SYTE Mannheim we will welcome you back here as well.

Iam sorry for the inconveniences you had the last time, please response to my E- mail- adress host@sytehotel.de

With best regards
Anke Ludewig
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2017 via mobile

Checked in late on a warm summer evening. Nicely welcomed by a receptionist that was on her way home.
Got a chock when I got to my room, must have been over 35 degrees in the room. And no air conditioning to turn on! A fan that sounded a lot but had no effect on the heat in the room...Window to a construction side limited the options to get any oxygen...Obviously it was virtually i possible to sleep.
Should have stayed two nights, but checked out, tired, after one night.

Stayed: May 2017, travelled on business
Thank Håkan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hospitality_Guys, Leiter Gästebetreuung at STAYTION Hotel Mannheim, responded to this reviewResponded 6 June 2017

Dear Hakan J,

thanks for your Feedback.

At the STAYTION Mannheim we just offer some of the rooms with air conditioning.

Iam sorry that you did not had the stay with us that we ecpectet.

For your next booking please get directly in contact with me ( host@sytehotel.de ) and I will take care of everything.

With best regards

Anke Ludewig
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2017 via mobile

The hotel is pretty nice. It has cool decorations and atmosphere, but the rooms are pretty dark. You have to walk to the neighboring hotel for breakfast, but it is not that big of a deal, it is only a 1 min walk max. The only downside is that the checkout didn't open Til 8 the day we left, so we had to check out in the other hotel, it worked out but it was a little annoying.

The hotel is nice but not for a business trip, there is not area to really work in the room.

Stayed: February 2017, travelled on business
Thank nebjosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2016 via mobile

The hotel I a couple of months old. The reception is co-located in the counter of the restaurant on the first floor. The atmosphere gives a modem urban impression. The rooms are nicely designed. The breakfast was in the sister hotel about 75m away. The choices were great. Compared to many other traditional older hotels in Mannheim, this one sticks out as a fresh alternative.

Stayed: October 2016, travelled on business
Thank johan6688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2016 via mobile

Here now on business. Got a very friendly welcome when i arrived last night. Found my room without a problem but it's very basic. It seems there's too much effort gone into trying to be cool and trendy and not enough consideration for the comfort of their guests. One pillow which isn't enough for most people and no spares. A single duvet on a double bed. I know I'm travelling alone but that really is silly! When I opened the curtains this morning I looked straight into someone else's room so no privacy whatsoever. No complimentary biscuits with the tea and coffee and not even any milk (just powdered creamer) for a drink. Maybe my standard are too high but never stayed anywhere that doesn't have that?! After 10.30pm there's no one on site to help so you have to walk down to their sister hotel Syte for any help. Oh and breakfast is also at Syte. If you want anything other than sushi here you're stuffed! I won't be back here I'm afraid.

Stayed: September 2016, travelled on business
Thank Gemma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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