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Reviews (1,718)
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All reviewsrocco fortebeautiful hotelheated floorsconcierge deskstar hotelspa areatrain stationrooms are largeperfect staydeluxe roomminute walkbreakfast buffethotel restaurantquiet locationold citybeer gardenvisiting munich
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38 - 43 of 1,718 reviews
Reviewed 8 February 2018

A hotel perfectly situated near to centre of Munich and main train station, overlooking gardens. Excellent, friendly and helpful staff throughout. Beautiful rooms and great breakfasts. Bathrooms have underfloor heating. Thank you Forte Charles for a great stay

Stayed: February 2018, travelled as a couple
4  Thank ShanksPonies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_TCH, PA to General Manager at The Charles Hotel, responded to this reviewResponded 15 February 2018

Dear Guest,

Thank you for leaving us such a great feedback on TripAdvisor and your kind recommendation. It is a sincere pleasure for us to know you have enjoyed your stay with us to the fullest.

We are looking forward to having you with us again in the near future.

Yours sincerely,
The Charles Hotel Team

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Reviewed 7 February 2018


Spacious rooms, well appointed bathrooms, superb service. A Rocco Forte property at their high standard. Well located for sightseeing in Munich. Recommended highly for business and pleasure travelers.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank Stefan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_TCH, PA to General Manager at The Charles Hotel, responded to this reviewResponded 15 February 2018

Dear Guest,

Thank you very much for your valuable time to describe your memorable experience with us on TripAdvisor.

We look forward to have you back with us again.

Kind regards,
The Charles Hotel Team

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Reviewed 4 February 2018

The Charles is really lovely, and our room was well-appointed and roomy. The service was warm and the concierge was EXCELLENT. We thought the restaurant/bar in the hotel was only okay; I would skip that in lieu of the many great Munich restaurants. It's about a ten or fifteen minute walk from the glockenspiel and the other major Munich sites, but about a one-minute walk from the central train station. So if you plan to be in transit the location is ideal; if you plan to stay in Munich the whole time, I may consider another hotel. Finally, I have to add that the breakfast (included in our rate) was incredible - delivered to our room each morning, it was extensive, fresh, delicious, and fun (the Bavarian breakfast came with a beer). A great luxe option in Munich!

  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank JournalKat7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_TCH, PA to General Manager at The Charles Hotel, responded to this reviewResponded 15 February 2018

Dear Guest,


Thank you for taking the time to share your thoughtful and constructive comments.

In spite of the disappointments with Sophia's Restaurant & Bar, we were pleased to read that your stay was otherwise enjoyable and we hope we might have the pleasure of welcoming you back to The Charles Hotel in future.

Kind regards,

The Charles Hotel Team

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Reviewed 4 February 2018 via mobile

It’s a great hotel. Very nice interior, comfy rooms with big bathroom (shower and bathtub). Beautiful restaurant with windows in the ceiling, very enjoyable at breakfast. Delicious breakfasts, good room service. Friendly staff. Good internet and TV system.

Stayed: March 2017, travelled on business
3  Thank majdzianka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_TCH, PA to General Manager at The Charles Hotel, responded to this reviewResponded 15 February 2018

Dear Guest,

Thank you very much for taking the time to share your experience on TripAdvisor, it is always a great pleasure to read feedback such as yours and we are thrilled to hear that you enjoyed your time with us.

We very much look forward to having you with us again in the near future.

Yours sincerely,

The Charles Hotel Team

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Reviewed 3 February 2018

The hotel is centrally located. The interior of the hotel and the rooms are luxurious. Eating in the room can be fun where the service is not any less than eating in eating in the restaurant. The pricing of the in-room eating is exaggerated where a burger can cost 36 Euros or more.

The Spa and the large swimming pool are one of the highlights of this hotel. Not too many centrally located hotels have such amenities.

Stayed: December 2017, travelled solo
1  Thank Sam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_TCH, PA to General Manager at The Charles Hotel, responded to this reviewResponded 13 February 2018

Dear Guest,

Thank you for taking the time to leave us a review on TripAdvisor. We are happy to read you enjoyed a comfortable, relaxing stay as our guest and were satisfied with the hotel’s service.

Sincerely,

The Charles Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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