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Novotel Munchen City Arnulfpark
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Reviews (1,080)
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10 - 15 of 1,080 reviews
Reviewed 9 February 2018

We were very pleased with Novotel Arnulfpark. This is a very well kept, clean hotel, good size rooms with elegant decor, great staff, wonderful breakfast. Great location. Will definately stay there again.

Room Tip: As a group, booked 9 rooms. All rooms were perfect.
  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Service
Thank aterani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direktor_Novotel, General Manager at Novotel Munchen City Arnulfpark, responded to this reviewResponded 10 February 2018

Thank you so much for the great review. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks and the lovely remarks especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us.

Best regards,

Jochen Fuchs
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2018

Lovely modern hotel, friendly helpful staff, comfortable rooms and an upgrade to a superior room on arrival. Hotel was in the perfect location for the venue I was going to. Would certainly stay again.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 404clw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direktor_Novotel, Geschäftsführer at Novotel Munchen City Arnulfpark, responded to this reviewResponded 1 February 2018

Thank you so much for the top review. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings. We will gladly pass along the great feedback on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon.

Best regards,

Jochen Fuchs
General Manager

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Reviewed 30 January 2018 via mobile

Nice modern hotel 3/4 stops from Marienplatz, slightly out of main centre but very close to train and trams which run very frequently.Lovely clean modern spacious room. Helpful friendly staff and fresh nice breakfast with plenty of variety. Recommended.

Stayed: January 2018, travelled as a couple
Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direktor_Novotel, Geschäftsführer at Novotel Munchen City Arnulfpark, responded to this reviewResponded 1 February 2018

Thank you very much for the stellar review and the highest marks. We very much appreciate the tne amazing remarks on the staff and the recommendation as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. We hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Jochen Fuchs
General Manager

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Reviewed 30 January 2018 via mobile

Neat hotel, clean rooms and friendly staff.
Very comfortable with a well equip gym.
The lobby is very nice, open concept with bar, children’s place area and a cafe.
Hotel is 25mins walk to the city or if you are lazy tram no. 16 or 17 will take you into the city.
Central train station is 20mins walk.
Mercedes show room is just 5mins away - must visit.

Will stay here again if I do visit Munich again.

Stayed: January 2018
Thank patrick2042016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direktor_Novotel, Geschäftsführer at Novotel Munchen City Arnulfpark, responded to this reviewResponded 1 February 2018

Thank you so much for the postive feedback and the nice remarks especially on the staff. We are very glad, that you were fully satisfied with our hotel and our service – and you could enjoy your stay. We are happy to hear that you would like to return to our hotel - we all hope to welcome you as a guest soon again.

Best regards,

Jochen Fuchs
General Manager

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Reviewed 28 January 2018

I like this hotel! I like the feel and ambience, the friendly & welcoming staff, the good & quick service at the front desk, the new building and modern facilities, the comfort of the rooms and the nice little coffee shops and restaurant area on the ground floor. This is definitely one of my favorite hotels now!

The front desk personnel was really friendly & helpful and answered questions & gave suggestions with a smile.

Our room was on the first floor and towards the back of the building - this floor also has group meetings and seminar facilities, so it looked a bit dark stepping out from the elevator. The workout area and steam room are also located on this floor.

The rooms are new and modern with a pleasing color scheme and design. It has all the basics that travelers would like, including a safety deposit box, stocked minibar, coffee & tea facilities and a nice big wardrobe to hang thick and bulky coats and jackets.

The bathroom is nice and big, stylishly decorated and stocked all the toiletries and amenities needed, most importantly, a bathtub to help against the cold!

The breakfast is great and tasty, with a decent selection of cold meats, cheeses, breads & rolls, hot food, a coffee machine that served delicious macchiatos, fruits, yoghurt, juices ~ basically a very nice European breakfast. I have one small issue though….. by the fourth morning, my excitement started to wane a bit, since it is the same selection every morning. I would rather remove a few things from the daily selection and then rotate it so that there is a bit of variety from day to day.

There is however one negative counting against this great hotel ~ the location.

It is not very close to the main station or old town area - yes, it can be walked, but I think generally the location might be a factor for travelers.
It is about a good 15min walk from the main station and with baggage it is not a pleasant walk. There is however a tram stop close by and about 3 stops to get to main station. Day & group tickets can be purchased at the concierge, but when we were there the prices had just gone up, and they did not have any of the new tickets in stock yet.

Despite the location, I would highly recommend this hotel for a comfortable stay in Munich ~ look at the walk to the city center as a way to make up for the big & filling breakfasts!

  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Frits H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direktor_Novotel, General Manager at Novotel Munchen City Arnulfpark, responded to this reviewResponded 30 January 2018

Thank you so much for the very detailed and great feedback, the highly recommendation and the lovely remarks on the room, the breakfast and especially on the staff. We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again.

Yours sincerely,

Jochen Fuchs
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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