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Reviews (1,068)
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All reviewsbusiness roombus stationaround the cornernice hoteltwo single bedsspacious roomnice stayexcellent locationthe ground floorfew minutes walkpublic transportations bahnbalconyuhlandstrassezoopasswordunderground
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Reviewed 29 September 2017

the hotel was a little loose in every little aspect. hotel seems a little tired, as on pictures it seemed nicer. although our room on the ground floor it was nice and quiet and roomy. staff is helpful and friendly helping on directions as well as other information..

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 922mareka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark_apart_hotel, General Manager at Mark Apart Hotel, responded to this reviewResponded 6 October 2017

Dear 922mareka,

Thanks for your kind and warm feedback regarding your last stay. It´s a big compliment for us, that you take the time to comment your stay and the impressions you have on it. It´s a give and take. We give the best for you and you take the time to feel like home. Concerning the Wifi -connection we actual take time with our technican company to solve the problem. We are looking forward to welcoming you again in our hotel.
Your Team of the Mark Apart Hotel Berlin

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Reviewed 28 September 2017

The reception guy who was at nights is disrespectful, the others are very kind. Wifii conecttion could be better. Breakfast is great. Location is good, however if is your first time in Berlin and you are willing to see the tipycal atactions is a bit far from Alexanderplatz and Brandenburg Tor. room was OK.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Z9197OSandreaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark_apart_hotel, General Manager at Mark Apart Hotel, responded to this reviewResponded 6 October 2017

Dear Z9197OSandreaa,

Thank you for your comments, your information help us to check our services and to uncover weaknesses in the sense of our target of satisfied guests.

We hope you will give us a second chance to proof our service and we are looking forward to welcoming you again in our hotel.

Your Team of the Mark Apart Hotel Berlin

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Reviewed 27 September 2017

dated bathroom....filthy bathroom...smelly bathroom....reception area always had queue....dirty ashtray on balcony which we left outside our room at 3pm...it was still there the following day ....first and last at this place....

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank V3212YLannem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark_apart_hotel, General Manager at Mark Apart Hotel, responded to this reviewResponded 6 October 2017

Dear V3212YLannem,

Thank you for taking the time to comment on your stay, we have taken the critics received into consideration and we are sorry to have let your expectations down when it came to the rooms.

Your Mark Apart Hotel Team

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Reviewed 15 September 2017

Hi
I stayed during two nights at Mark Appart Hotel, on the ground floor.
And what a surprise ! No hot water in the bathroom at some times, especially in the morning.
It's really not possible. So I didn't take my shower during half of the stay.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank guillaumep750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark_apart_hotel, General Manager at Mark Apart Hotel, responded to this reviewResponded 18 September 2017

Dear guillaumep750, Thanks for your kind and warm feedback regarding your last stay. It´s a big compliment for us, that you take the time to comment your stay and the impressions you have on it. It´s a give and take. We give the best for you and you take the time to feel like home. Concerning the Water-problems we actual take time with our technican company to solve the problem. We are looking forward to welcoming you again in our hotel. Your Team of the Mark Apart Hotel Berlin

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Reviewed 14 September 2017

In rush hour (morning, evening) it is practically impossible to connect to the wireless (they have only 150 slots, still with the outdated method of randomly generated logins and passwords). Otherwise the hotel is fine on the border of a good area.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 160odedm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark_apart_hotel, General Manager at Mark Apart Hotel, responded to this reviewResponded 18 September 2017

Dear Guest 160odedm,

Thanks for your kind and warm feedback regarding your last stay. It´s a big compliment for us, that you take the time to comment your stay and the impressions you have on it. It´s a give and take. We give the best for you and you take the time to feel like home. Concerning the Wifi -connection we actual take time with our technican company to solve the problem.

We are looking forward to welcoming you again in our hotel.
Your Team of the Mark Apart Hotel Berlin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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