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All reviewsroom was ready earlyopen showeran executive suitesmall kitchenetteperfect locationberlin tv towerdvd playershower areawalk in closetemailed the hotelalexanderplatz stationmitte districtboutique hotelcoffee machinealexander platzroom was spaciousearly check
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Reviewed 13 January 2018

We stayed in the Lux 11 for the Christmas markets in December. The hotel was centrally located and we walked to most places. And we really enjoyed the markets. Hotel reception staff are excellent –spoke very good English and were very helpful when our return flight was cancelled due to a few snowflakes at Heathrow and enabled us to stay another 2 nights. The room was a little quirky but overall I liked it. The design is urban chic with a tiled wall over the bed - and the bed was comfortable. The tiny kitchen was unnecessary for us although the fridge was useful to store wine. Our room overlooked the main road but it wasn’t too noisy although the sitting area was a bit cramped and wasn’t too comfortable to sit in with a glass of wine. The bathroom facilities were odd – you need to be very comfortable with your companion as the shower was divided off from the room by a glass partition and the wash basin was right in front of the shower – so you can see your partner showering. No privacy! The toilet is partitioned off so there is some privacy although if you go to the loo in the middle of the night, you are likely to wake your partner as the door makes a noise when opened. Housekeeping is very hit and miss. You have to leave a note on the door to ask for the room to be cleaned. One day only one set of towels was left when it was quite obvious that the room was occupied by two people. There was a Nespresso machine – which was good, but the cleaner did not always refill the coffee pods which was annoying.
We stayed there on a very cold weekend and the radiators were super efficient – to the point that we actually had to turn them off as the room became too hot. But we could dry our wet clothing.
I think that the room was not well designed to use the space efficiently - there was a lot of space in the middle of the room but the seating area in the window was cramped. The loo was disproportionately large but at least it was private – unlike the shower. The room could have been better laid out – with a proper, private bathroom and wardrobe – which was just a hanging area near the door – not great. But overall, it was a well located hotel in a convenient area – and at least we didn’t have to find somewhere else when we got stranded for 2 days. The Asian fusion restaurant was good on our first night and the coffee shop served good, strong coffee. Overall – a nice hotel but I wouldn’t rush to go back.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank wellwhynot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 2 January 2018 via mobile

About a 5/10 min walk from the TV tower, everything in Berlin is quite spread out so wouldn’t say anywhere is very central. Everything in walking distance though. Room was clean, bed was comfy, lots of comfy pillows. Shower is open plan, great, powerful shower, lovely tiles. Toilet is a separate room for privacy. Toiletries provided. Towels changed 2/3 days, one day room wasn’t cleaned but they were aware we had used from the mini bar that day so had been in. Quite a lot of noise heard from the streets but probably due to it being new year so we weren’t bothered. Nice hotel in all, used the bar it was nice and food seemed good our friends said it was as they tried it.

Stayed: December 2017, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

Good location! Close to station. Very small rooms, shower and wc. Nice decoration.Ok clean! Friendly and helpful staff. Slow and unstable WiFi .The breakfast was not something special. Great ginger tea though.

Stayed: January 2018, travelled as a couple
Thank Ioannis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017 via mobile

A good hotel and good bed. Nice shower.
The room have a small kitchen and you can have do some food if you like.
Close to the buss, underground and train to the Alexanderplatz.
So you easy can take the buss from the tegel airport and it's the last stoop on the buss.
Then you are at the Alexanderplatz.

Stayed: December 2017, travelled as a couple
Thank Elksab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017 via mobile

We stayed for three nights. Took a cab from Berlin airport to hotel. Check in was quite ok, but we were the only ones though.
The room is rather spacious for two. There is a boiler, and fridge. No iron, there is a common ironing area at the basement. We requested for extra towels, we were asked to get the extras from the reception. Not an issue. As others have mentioned, the bathroom may be an issue to travellers who are not too close to each other. Not sure if all rooms have the same layout though. The room was a little too dim for our liking. Room service was good and prompt.
Convenient and walking distance to the train station, many eateries nearby. The cafe was also nice. We kept wanting to try but did not have the chance to. It’s closed on Sundays, may wish to take note.

Stayed: December 2017, travelled with friends
Thank foryouforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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