The hotel location was very good, just next to the S-bahn (Savigny platz) and at walking distance from Zoological Garden. The room was very small but clean. Breakfast was ok. However staff was awful, none of them spoke English..but it's not a problem for me, if someone is kind it is ok, even if they speak only German. The older lady was German only speaking but she was very kind, whereas the younger one was really mean and bored, no customer care at all. In general, staff apart, the hotel was quite good.