We arrived with a tour group on a Friday afternoon. We were unable to check in to our rooms at 1pm despite being told numerous times we could and had to wait until 3pm. When we tried to check in at 3pm we were told our rooms weren't ready and needed to wait another hour. It's now 5pm and we're still unable to check in due to our rooms still not being ready. Incredibly disorganised, unprofessional and the staff were rude and unhelpful.
- Free Wifi