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a&o Hamburg City
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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$123/night.

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Reviews (610)
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All reviewswe booked a family roomprivate bathroomshower and toiletother guestsfree wifimetro stationcityyouthfulberlin
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Reviewed 14 July 2017 via mobile

I drove from Berlin to Hamburg on my way to Amsterdam and spent a night here at the hostel.

The place was quite big, in fact bigger than most hotels, the exciting parts of Hamburg are not very far away, specially if you have a car ;)

Recommended for comfortable stay :)

Stayed: August 2016, travelled with friends
1  Thank anshumannegi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

i want to start by saying that overall this hotel is okay if youre looking for a cheap place near the centre of hamburg. you get what you pay for but since im used to 5-star hotels so this one felt particularly bad. reception was insufficient, breakfast was not fresh (fruit and vegetables looked unedible) and the 'free' wifi was unavailable most of the time due to too many people trying to use it. also, there is a lot of teenagers on school trips so reception area is constantly busy after 3pm and nights are really loud with said teenagers coming back from the town.
the bed sheets are scratchy and i advise to bring your own towels!
the rooms were a lot nicer than expected after seeing the hotel exterior and its in a very practical location.

Stayed: July 2017, travelled with friends
Thank jonesmalonee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2017 via mobile

We arrived with a tour group on a Friday afternoon. We were unable to check in to our rooms at 1pm despite being told numerous times we could and had to wait until 3pm. When we tried to check in at 3pm we were told our rooms weren't ready and needed to wait another hour. It's now 5pm and we're still unable to check in due to our rooms still not being ready. Incredibly disorganised, unprofessional and the staff were rude and unhelpful.

Stayed: June 2017, travelled with friends
Thank queenofcoffee13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2017

I stayed in this hotel for three nights. I traveled Hamburg from Amsterdam by train and got down at Hamburg Central Station (Hbf). Guests have to travel from Central Station by underground train to Berliner Tor Station (1 station) then follow the sign to Spaldingstrasse. This hotel is 2-3 minutes’ walk from Berlinor Tor metro Station. This hotel is more or less neat and clean and has 24 hrs. Reception desk.

Room rent was exorbitantly high as my stay was overlapped with Harbor festival going on at that time. Breakfast is not included in the room rent and it is EUR 7.00 per day per person. I never tried with their breakfast, hence cannot comment on that. Seems to be most ordinary. Breakfast hall is at the basement. They do not clean room every day. They do not change towels every day. Towels can be taken on request from reception. Their check in time is strictly after 1500 hrs. There is no sufficient staff at the check in counter. I reached in this hotel just after 1500 hrs. and there was big queue Check in took around 45 minutes time. Very bad administration. Staff at the counter cannot speak English fluently. No heater in the room. Coffee machine and bar are situated at the lobby. No complimentary tea or coffee maker in the room. They give wide publicity that this hotel is not safe by which they earn money by giving locker rent. This property is Hotel + Hostel combined. Though this hotel is situated in calm and quite area but inside the hotel there was lots of noise. There is no supermarket or minimarket around this hotel. Not single eateries are available around this hotel. I do not recommend this hotel for good stay.

Room Tip: Not to Book This Property At All
  • Stayed: May 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank ArghyaKolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2017

False advertising- makes it sound like a hotel or a hostel. Assumed we had booked hotel rooms but found interspersed with hostel rooms full of drunken young people who kept us awake all night. Queues for reception were beyond a joke, no security or management of a huge hostel is a recipe for disaster. Wifi very patchy and slow, didn't reach the rooms. Paid 1200 euros for 6 nights, worst value in Europe.

  • Stayed: December 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Suzanne1064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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