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“Wonderful Chinese meal”
Review of San San - CLOSED

San San
Price range: US$22 - US$29
Cuisines: Asian, Chinese
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Restaurant details
Dining options: After-hours, Lunch, Dinner, Reservations
Neighbourhood: Innenstadt
Reviewed 11 June 2016 via mobile

This restaurant serves a delicious Chinese food even for me as a true fan of Chinese gourmet. I love its food items listed in the very first page of the recommended list including eggplant, fried squid with spicy, bokchoy, hot and sour soup, and beef in Chinese sauce. The decoration is also highly impressive with nostalgic Chinese Shanghai style in 1960s. It is located next to Westin hotel.

Date of visit: June 2016
Thank Suwatss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (149)
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23 - 27 of 149 reviews

Reviewed 13 May 2016

This is well located within the Westin hotel in Frankfurt.It always seems shortstaffed although it has a good menu and the food is good. Good ambience and children friendly too

Date of visit: February 2016
    • Value
    • Service
    • Food
Thank Geeess
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 April 2016 via mobile

I stayed at Westin Grand a few times already but last week was my first time to eat at San San. The restaurant was recommended to me by colleagues. I tried there wine made from Lychee and it was delicious. I include a photo of it. The plate I ordered was one of the restaurant specialties, prawn with curry and it was very delicious. Service was very efficient and professional. I would love to eat there again.

Date of visit: April 2016
Thank RabieRafia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2016

Hostess who greeted us did not speak English. Usually I can get seated in a restaurant in Germany with the ten words I know; for some reason this was not the case with her and someone else had to help us get seated - possibly the owner, who was nice. Considering the hotel is physically connected to a major upscale American hotel chain, this was surprising.

Rice paper spring rolls usually means "not fried". These were fried and rather bland too.

Husband's fried eggplant was very good. It arrived with his fried rice (bland - no egg as promised on menu, although the shrimp in it were fresh), but my dish was nowhere to be found. Ten minutes later I still didn't have my dish. I finally asked the waiter about it and he dismissed me with "it's coming". No apology or explanation. Several minutes later I gave up and - since he was not interested in checking on our table - I went to him at the front desk and asked him to cancel the order. He again said nothing but "it's coming" and I again repeated my request to cancel. This time he acknowledged my request, again no apology. Finally got the check and this time an apology - the kitchen had made a mistake. Too late by then for an apology. the explanation and apology should have come 20 minute earlier.

Oh, and they did not give us any napkins. When we requested some, the waiter gave us paper napkins. Every single other table in the room had cloth napkins.

The whole experience was very disappointing. We'd been on a six-hour train ride from Austria and were looking forward to a nice meal when we arrived. We picked the wrong place.

Date of visit: March 2016
    • Value
    • Service
    • Food
Thank RobertaJazz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2016

Real Chinese food, top quality, great atmosphere. I definitely recommend their fish. Only for special occasions!

Date of visit: June 2015
    • Value
    • Service
    • Food
Thank JumpingEagle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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