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Ways to Experience Carolus Thermen Bad Aachen
from US$17.75
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Reviews (1,021)
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312
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22
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Traveller rating
575
312
82
30
22
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All reviews sauna area thermal pools main pool warm pool second floor body and soul schnitzel hot water spa towels outdoor steam temperature waterfall whirlpool wellness upstairs
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Reviewed 18 March 2019 via mobile

We had a great time...could have spent more time. Many different pools with different temps: small and large, cold and hot, inside and outside with alternating jets, waterfalls, bubbles. Saunas, meditation rooms, nap rooms!, restaurants. For two of us the cost was only $50 including towel and robe rental.

Date of experience: March 2019
Thank Accelerance
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 February 2019

Liked very much the sauna area. Staff were nice and there is a nice atmosphere. It is very much oriented couple and men and it is pity not to see more single women on their own. The sauna area is quit expensive even if it is worthy. It is pity that at the main entrance there are not more explanations and it looks like you need to have all informations before. I found the staff at entrance quite cold and acting as it is a normal swimming pool. Pity to wait to be at sauna area for having the plus in terms of taking nicely and not necessarly loud. i found that at main bath, it is too much allowed noises which makes it not feeling like being in a spa. Wht to have to pay extra sauna for having spa atmosphere and not swimming pool or mainstream stuff? Overall it was enough nice experience to come back. P

Date of experience: February 2019
Thank pupunette
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 February 2019 via mobile

Superb range of mineral water and health wellbeing facilities all in one centre - very well maintained, traditional, therapeutic and relaxing - stay as long as you want

Date of experience: February 2019
Thank Madi S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 January 2019

My friends booked a package at the Carolus Thermen to celebrate my birthday.
The idea was to spend some quality time, rest and get pampered.
Little did I know when entering this beautiful looking place, that I’d have the most
AWFUL customer service experience of a life time.
The staff assume that their rules are universal and crystal clear. They forget that the customer experience sought in a relaxing environment MUST be cleared of any stress or conflict.
Especially if it comes from a lack of communication on their side.
I still cannot understand how foreigner guests are expected to be following rules no staff
had taken time to explain.
Anyway, for all non-German people intending to get a retreat there, please think twice.
Mostly because they hardly understand and speak English… A shame in 2019!
And if your skin complexion happens to be a little bronzer than what they are used to, you will
for sure experience rejection on top of it all.

Date of experience: January 2019
7  Thank Rochelle_cross25
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 January 2019 via mobile

We just went for a relaxing afternoon with friends and it is a great place. It was busy but we felt not to crowded.

The different pools are great. They are all hot and one cold. You have a fun one were you have 8 minutes of strong currents so you can play in it, 2 times per hour.

The keep the place very clean. And actually I was surprised that this place wasn’t really expensive. The meal are at a correct price and the entry even more (15 euros/person)

I really recommend that place.

Date of experience: January 2019
Thank manonw279
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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