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Reviews (1,937)
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All reviewsglass elevatorgreat hotelrooftop barminute walkdeluxe roomnespresso machinerain showertop floorcorner roomcomfortable bedshopping areanice roomquality hotelhotel barquiet areawithin easy walking distancebusiness trip
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Reviewed 24 February 2018

Stayed here for New Year in Cologne. The hotel is situated 15 min walk from center.
We got a room at 11th floor, offering nice views over the city. Breakfast was really nice, but the restaurant was really crowded. The room was small but nicely organised, the bathroom big enough. The furniture can be renewed, but overall we had a really nice stay. I highly recommend this as the option for Cologne, business or travel.

Room Tip: High floor for best views over Cologne
  • Stayed: December 2017, travelled as a couple
    • Cleanliness
    • Service
Thank Monique11B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this reviewResponded 26 February 2018

Dear Monique11B,

thanks for choosing the Pullman Cologne for your New Year overnight stay and for reviewing your experience with us.

We are happy to read that you would recommend the hotel for business or travel and look forward to welcoming you back for a next visit!

Best regards

Sonja Pohl
Training & Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018 via mobile

I traveled with work and stayed for 2 nights with carnival partying going on was a nightmare with so many drunken men trying to crack onto you and noise all night. Add to that no air con as they have changed it all too heating so rooms were boiling hot and too noisy to sleep with window open. Twin beds rather than a double a pain and a weak shower not what I was expecting from the Pullman and hope to get in somewhere else next time. Room service breakfast was the highlight

Stayed: January 2018, travelled on business
Thank Tinkerbell216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this reviewResponded 26 February 2018

Dear Tinkerbell216,

I am so sorry to read that your stay with us has not been as cofortable as you have expected and I want to apologize for all the inconvenience you´ve had due to the carnival situation and the heat in the room.

Please be sure that we take your feedback seriously and that we will discuss your mentioned facts within the team to better serve you in the future.

If there is anything what we can do for you to welcome you back with us, please let us know and contact me directly via h5366-hr1@accor.com.

Best regards

Sonja Pohl
Training & Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018 via mobile

I visited cologne for Anuga 2017. The hotel enjoys a great location with plenty of restaurants / eating options in the vicinity.

It was a leisurely 25 min walk to kolnmesse.

I would recommend the hotel to individuals and families visiting Cologne.

Stayed: October 2017, travelled on business
Thank fhgarib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this reviewResponded 12 February 2018

Dear fhgarib,

thanks for your kind recommendation of the Pullman hotel for individuals and families visiting Cologne.

We also hope to welcoming back you and send our greetings to Karachi!

Sonja Pohl
Training & Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2018

Lovely stylish hotel, in just the right location for where I needed to be. Comfortable, modern very clean rooms. Friendly helpful staff. Felt very safe in the hotel which was important as I was travelling alone.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 404clw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja P, other at Pullman Cologne, responded to this reviewResponded 5 February 2018

Dear 404clw,

we appreciate your feedback concerning your stay at the Pullman Cologne very much and would liek to say "thank you!"

Best regards from Cologne and we hope to welcome you back!

Sonja Pohl
Training & Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2018 via mobile

Friendly staff, clean comfortable room, although on the small side. Thin but large towels, good shower. Good breakfast. Always taxis outside.
Second stay in this hotel and will return.
First night there was a carnival in the lobby but luckily couldnt year anything from my room.

Stayed: January 2018, travelled on business
Thank Sharonfv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonja P, other at Pullman Cologne, responded to this reviewResponded 5 February 2018

It´s very nice to get to know that you´ve had a very comfortable stay with us, dear Sharonfv.

Thanks for staying with us and for posting your experience on Tripadvisor.

We look forward to welcoming you back with us for a next stay and send our greetings to London!

Sonja Pohl
Training & Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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