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S$138
Breakfast included
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Luc H
Oberkochen, Germany

Great location.

4.0 of 5 bubblesReviewed 16 Aug 2020via mobile
The hotel is perfectly located at the new city Phoenix see lifestyle area of Dortmund. Close to all the industrial area and via the underground system connected to the old city centre.
Air conditioning for summer was great and very helpful and friendly staff.
Good breakfast buffet.
Date of stay: August 2020
Trip type: Travelled as a couple
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Reviews (293)
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Traveller rating
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All reviews great hotel modern hotel typical german buffet style soccer game easy access breakfast was excellent central location good size room was clean minute walk garage rainier city euros
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19 - 24 of 293 reviews
Reviewed 13 January 2020

Friendly, correct, neat, stylish, very good breakfast, excellent price/quality rate, easy parking, near restaurant fascilities, easy access by car, recommendable hotel, cosy room, excellent bathroom, excellent bed.

Date of stay: January 2020
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank grysse691208
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 December 2019 via mobile

Stayed here for two nights and couldn’t have been happier! Beautiful hotel which was conveniently located to subway to downtown area Christmas Market (amazing) and Dortmund soccer game (even more amazing). Staff was very friendly and rooms were very clean. Will definitely come back.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank Eddmargar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 November 2019

Very dissatisfied with our stay here - very poor customer service. Some kind of clear direction on parking would have been helpful; instead we were told to find our own parking offsite. No restaurant serving decent food for evening meal. B'fast was good though

Date of stay: November 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank joelnash
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cosmopolitan749998, General Manager at Hampton by Hilton Dortmund Phoenix See, responded to this reviewResponded 15 November 2019

Dear Guest,

Thank you for taking the time to tell us your opinion about your stay with us. Although we regret that you have not had better experiences with us, your assessment helps us learn and improve. We are working to make our guests happy.
Unfortunately, we have a very ugly parking situation. With all the other plans for the "Phoenix See" site, we are working on a solution and hope in the future to be able to offer our guests more comfort in terms of parking.
We hope you give us another chance. We guarantee you our best.
Best regards
Your Team from Hampton by Hilton Dortmund Phoenix See

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2019

Our stay at Hampton by Hilton was great: the hotel is ideally located on the way to the airport; pleasant surroundings with a lot of places to eat enjoying the lake view. Reception staff was extremely helpful (Oleg, thank you for being so friendly), room was spotlessly clean and big enough for 3, quiet at night. Rich breakfast in a pleasant atmosphere.

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Cruiser281882
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2019

This is a hotel where they really value your business. Free breakfast, great Bar. People always smiling and helpful. Great location. Free parking. What else do you want? Plenty of restaurants and a lake to walk around.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Camper66850253028
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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