Great location for visiting Signal Iduna Park, easy walk to the stadium. Very friendly
staff. Parking available. Rooms were basic but comfortable.
Hotel was very busy so we reserved a table for dinner after the match. Very good food and service. Good breakfast also.
HIExpress.com
StayForLong
Priceline
Weird experience. I understand we are in Covid times but the service and offerings in the restaurant were very up and down. Food itself was good and tasty, but service levels made no sense. Getting a drink took forever, when the bar was empty, and the drip, drip of the food side plates and accompanied elements was bizarre. I can imagine this would be good, but I can only rate as I found this week
Dear guest
Thank you very much for your review and your time which you spent with it.
We regret that your stay was not to your satisfaction.
Despite the Covid situation, we do everything we can to evaluate our guests safely and to their satisfaction.
Nevertheless, we hope that you had a pleasant stay in Dortmund.
We hope to be able again and remain
with kind regards
Yours
Steigenberger Hotel Dortmund
Andreas Vogt
parking in the area is not so easy, but they have a parking garage (not free), reception was friendly and swift
elevator was protected (you need your room key to activate it)
room was compact but nice and complete, airco was not silent but ok (for sleep I turned it off)
tv had a lot of stations (but not all worked)
in the morning breakfast was also well prepared and nice selection
unfortunately due to covid the spa and bar was closed
check ut was also swift
so all in all nice relaxed stay
Dear mr. Meijer
thank you very much for your review and your time which you spent with it.
We are pleased about your enjoyable stay and thank you furthermore for choosing Steigenberger Hotel Dortmund.
We hope to be able to welcoming again and remain
with kind regards
Yours
Sreigenberger Hotel Dortmund
Andreas Vogt
Well, we stayed there to have a place on walking distance to the Signal Iduna Park. And yes, the location is simply perfect when you want to watch a BVB game. Another positive: the staff at the reception desk was truly friendly and very helpful indeed.
The rooms however would require a renewal, a modern touch. Beds are comfortable, but the design, furniture and colours are simply not up-to-date anymore, and the bathroom is very tiny. Price is too high for what you get, probably especially on Bundesliga weekends and considering that (at the moment) you share a view to a construction site (at least windows are good, you don't hear anything). It feels a bit like staying at a "cash cow" of a hotel chain.
Dear Eric,
Thank you for your visit and your rating.
We regret that your stay has not been to your satisfaction.
Concerning. From your comments on the room facilities we would like to note at this point that the rooms in 2012 were all renovated and air conditioned. All furniture was changed, the bathrooms renovated and equipped with rain showers.
The beds are all over length.
Our restaurant and lobby were renovated in 2013. The banquet area followed in 2014.
Unfortunately, we have not met your taste.
Nevertheless, we hope that you had a nice stay in Dortmund and have returned home well ngut.
We can apologize again for the inconvenience and remain
with sincere regards from Westfalen
you
Steigenberger Hotel Dortmund
Andres Vogt
The location of the hotel is very convenient and both the hotel facilities, the rooms and the service is great. You feel really welcome in this hotel. Good beds, good bathroom and enough space and furniture to work or relax. For me the best option in Dortmund!
Dear guest
thank you vetry much for your review and your time which you spent with it. We are pleased about your enjoyable stay and thank you furthermore fo choosing Steigenberger Hotel Dortmund. We hope to be able again and remain
with kind regards
Yours
Steigenberger Hotel Dortmund
Andreas Vogt
The beds were super comfy. The shower was a little small and awkward, but we figured it out. The staff were all friendly. When our train didn't leave until late at night, they let us hang out in the lobby for a few hours to charge out phone. Of course we ate dinner there as well. The food was good!
Dear guest
thank you very much for review and your time which you spent with it. We are pleased about your enjoyable stay and thank you furthermore for choosing Steigenberger Hotel Dortmund.
We hope to be able to welcoming again and remain
with kind regards
yours
Steigenberger Hotel Dortmund
Andreas Vogt
