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jimboscott83
Nottingham, United KingdomBrilliant
Review of Mercure Hotel Dortmund Messe
Reviewed 1 Mar 2020
Perfect for going to the Dortmund v Freiburg game, hotel is literally a stone's throw from the stadium. We left our previous hotel which was awful and punted on staying next to the ground and this place was great.
We got there at 10am and they checked us in and we got our room, brilliant for not having to lump bags around.
After the match we came back and had drinks and some food in the restaurant, the burger and career salad were both really good, as we're the cocktails.
Checkout is at 12 which gave us a nice relaxing morning where we enjoyed breakfast, went for a swim in the pool and lounged around.
If we come back to another Dortmund game, this will definitely be our base!
Date of stay: March 2020We got there at 10am and they checked us in and we got our room, brilliant for not having to lump bags around.
After the match we came back and had drinks and some food in the restaurant, the burger and career salad were both really good, as we're the cocktails.
Checkout is at 12 which gave us a nice relaxing morning where we enjoyed breakfast, went for a swim in the pool and lounged around.
If we come back to another Dortmund game, this will definitely be our base!
Trip type: Travelled as a couple
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lavertb
Kent, United Kingdom
4246
Date of stay: January 2020
Review collected in partnership with Accorhotels.com
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This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
N8699PYpeterw
Bicester, United Kingdom
37311001
via mobile
Excellent location opposite iconic stadium. Stopped for a few drinks whilst picking up tickets. Drinks well priced and served by great staff in a buzzing environment. Full but did not feel packed and service quick
Date of stay: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sukimeow
Palm Harbor, Florida
4564
Stayed here for 2 nights to visit the Christmas markets. Easy check in. Staff very friendly and helpful. Had a corner room. Well designed room. Very large with comfy bed and good supply of coffee/tea. Also had an espresso machine. Room had ample storage areas and a good safe. Located next to large football stadium and exposition center. 2 minute walk to U Bahn. Take the U46 three stops to center of city and Christmas markets. Parking was free. Very nice pool steam room and sauna for no extra charge. Beautiful grounds and park nearby. Would definitely recommend. This is the first time staying at a Mercure hotel. Will definitely consider Mercure in the future.
Date of stay: December 2019
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nichlo12
Wrexham, United Kingdom
7374
Stayed here for one night during a trip of Germany and it could not have been better placed for going to a Dortmund game. The hotel offers free parking which is great and on a match day, if you are staying in the hotel, the roads are all blocked off, but the stewards have a list of guests staying at the hotel which is very organised and helps! You can leave your car here for free and you have peace of mind whilst going to the game. Room itself was very clean and tidy and staff were attentive. Will definitely stay here again when going to a Dortmund game.
Date of stay: January 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica D, Manager at Mercure Hotel Dortmund Messe, responded to this reviewResponded 17 June 2019
Dear Guest,
we thank you for your stay at our Mercure Dortmund Messe & Kongress and your kind feedback.
We are pleased to read that you enjoyed your stay.
We are looking forward to your next visit !
With best regards
Yours Mercure-Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilf W
Frome, United Kingdom
1010
Overall this is a good Hotel, with great staff, clean spacious rooms and good views. Let down by limited car parking and very limited food service. This hotel caters well for the business traveller but is over rated as a 4 Star hotel for the independent travellers. Shame it could be a great hotel if only they would provide a much better food service.
Date of stay: April 2019
Review collected in partnership with Accorhotels.com
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Jessica D, Manager at Mercure Hotel Dortmund Messe, responded to this reviewResponded 12 April 2019
Dear Wilf,
We thank you for your stay at our hotel and your feedback.
We offer one parking place per room for free. In case the parking area directly in front of the hotel is occupied, we have an alternative parking area directly next to the one in front of the hotel. Consequently there should be no problem parking your car.
Regarding the opening hours of our restaurants we have to state that we close our lunch buffet restaurant at 3 p.m. and open our RELAX bar-restaurant again at 6 p.m.
We regret these times did not satisfy your expectations.
We are pleased you enjoyed your stay apart from our food Service and are looking forward to your next stay.
With best regards from Dortmund
This response is the subjective opinion of the management representative and not of TripAdvisor LLC