Booked this accommodation due to decent reviews and proximity to train. Check in was easy. However, upon entering the room we found no coffee cups, kettle, bath towels and bedroom slippers. The standing lamp next to sofa was also not working. Would have been nice if they had a tv in the living room area. We had the ac turned on but it felt stuffy regardless. What’s worse was the water service disruption between 10/11am till 2pm the next day but no one bothered to inform us during check in. There was no letter note anywhere in the room either. When my husband questioned the front desk, all they could say was there was a note in the lift. We did not see any, except for the unavailable steam room notice. Honestly you cannot expect guests to read every single thing and your occupancy wasn’t full so it would have been nice to personally inform guests during check in. Front desk offered some form of service recovery (ie free minibar and breakfast) but it has left sour taste on our experience. Even the hotel boy who went around distributing bottled water to guests during that period tried to apologise on behalf and said he himself was not pre informed of the water disruption. Hope the Management can review this and avoid such situation from happening again.