It's a big hotel with partial wellness offers.
The inside facilities are big,modern and very clean.
The wellness area it's small but that's ok because it's not a spa hotel and the swimming pool it's really good.
They welcomed our dog with a blanket,water bowl and snacks,but of course not free of charge.
Our room was cosy,big enough with an interesting decoration.
Our dinner (5 course dinner) was really tasty too ,but the main course.
And all the rest went wrong!!!
We booked a package ( really expensive) including massage, wellness,dinner etc. for 2.
I really don't want to comment the massage......which we had to take it separate and not as a partner massage!
We didn't have the chance to use the wellness area due to bad planification ( not from our side) , we had the feeling that we were alone in the hotel ( and I don't mean only as guests), the garden area was like abandoned, we wanted to drink our champagne in our room but we had to drink it with our dinner (really?).
The day after we wanted to take our breakfast in our room (wasn't included in our full package sooooo that's was extra too) and my birthday cake as surprise!
A completely disaster! I don't really want to describe that we ate a birthday breakfast on a writing desk, one was sitting on a chair and the other one on a low foot cube! Just imagine the picture!
And so many more...!
If someone wants to organize a personal moment here....it's not the best choice.
It was even more disappointing because I had my birthday and this is was my birthday present...( and the staff was informed too that some parts would be a surprise .....but nope )....
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