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“Puento romano resort”

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Puente Romano Marbella
Ranked #9 of 70 Hotels in Marbella
Certificate of Excellence
Reviewed 10 August 2017

Loved Puento Romano resort! Its an absolutely stunning hotel with amazing service, excellent facilities and great restaurants! The vibe is super cool and perfect for couples or families!! You don't really need to leave the hotel as its location is beautiful right on the beach and there is so much to do for everyone!!

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
2  Thank miray1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, General Manager at Puente Romano Marbella, responded to this reviewResponded 14 September 2017

Dear Guest,

We are flattered to receive your opinion; we are very happy that you had a wonderful stay with us and really enjoyed our attentive service throughout our facilities and restaurants. Our beachfront location certainly is a privilege; I hope you had the chance to stroll along the beautiful promenade. Your feedback is very encouraging to the entire team and we hope that you will return to Puente Romano Beach Resort & Spa very soon for another great experience.

Best regards,

Jorge Manzur
General Manager
Puente Romano Beach Resort & Spa
manzur@puenteromano.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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55 - 59 of 1,434 reviews

Reviewed 7 August 2017 via mobile

Writing this while waiting to see if staff can actually make our rooms available. Latest estimate is 6.30pm compared to 3pm check-in, which is NOT five star service. Lunch provided took care of the first hour, now four of us in a small room surrounded by bags waiting...and waiting...let's hope the week improves from here. So far I will give it two stars, the second one for the lunch which was very good...

Stayed: August 2017, travelled with family
4  Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, General Manager at Puente Romano Marbella, responded to this reviewResponded 10 August 2017

Dear Guest,

As our team has spoken with you directly, we are sorry for the disappointing arrival experience and I would like to reiterate that we are at your entire disposal during you stay. Please do not hesitate to reach out to me if there is anything we can help you with. We hope that you appreciate our little gestures, and have a great experience at Puente Romano Beach Resort & Spa.

Best regards,

Jorge Manzur
General Manager
Puente Romano Beach Resort & Spa
manzur@puenteromano.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

This hotel is I would say the best in the whole area , and that's why it's expensive. The beach there is the only sandy beach in the area and all other places are rocky beaches. The hotel it self offer luxury service and great food. There are so many restaurants and lounges around the area all are top, basically this is the Belair of Marbella

Stayed: August 2017, travelled with friends
Thank Alex-Awadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, General Manager at Puente Romano Marbella, responded to this reviewResponded 14 September 2017

Dear Guest,

Thank you for considering us the best hotel in the area, we are glad that you had a great experience with luxury service and great food. It is very rewarding to receive your feedback; We will continue working to maintain the highest standards and hope to welcome you back to Puente Romano Beach Resort & Spa in the near future.

Best regards,

Jorge Manzur
General Manager
Puente Romano Beach Resort & Spa
manzur@puenteromano.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017

Stayed here for a long weekend recently. From the beginning of the stay we found the service to be of an excellent standard, and what I would expect from a high standard hotel. The hotel is set as a village style environment which is delightful, all elements of the complex are maintained to a high standard. We were advised when we booked the accommodation for the need to reserve in the restaurants which is essential during the high seasons. I would certainly go back to this place.

Stayed: July 2017, travelled as a couple
1  Thank clairerowcliffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, General Manager at Puente Romano Marbella, responded to this reviewResponded 14 September 2017

Dear Guest,

We are very happy that you will certainly return to Puente Romano Beach Resort & Spa after an excellent stay according to your expectations. Being set as a small Andalusian village gives us a unique charm, with beautiful gardens and varied restaurants. Your comments are very encouraging to all of us, thank you for sharing them on TripAdvisor. The entire team remains at your disposal and we look forward to pampering you on your next stay.

Best regards,

Jorge Manzur
General Manager
Puente Romano Beach Resort & Spa
manzur@puenteromano.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017

A beautiful resort located right on the sea with a clear and easy boardwalk which goes either direction for kilometres, which is perfect for walking or running. Restaurants at the resort had amazing food and good service but need reservations in advance. The pools were beautiful as well, and had both spaces in the sun and shade, however they fill up very quickly so I would recommend reserving spots in the morning. The resort had a great fitness centre which overlooked numerous tennis courts, and contained multiple cardio machines as well as weights. Overall the hotel is family friendly and perfect for couples, families with children, as well as for groups of friends.

Stayed: May 2017, travelled with family
Thank BlairMadelyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, General Manager at Puente Romano Marbella, responded to this reviewResponded 14 September 2017

Dear Guest,

I truly appreciate your comments about our hotel as we do try to have something for everyone, working to offer a complete resort for the enjoyment of all our guests. We take great pride in our varied gastronomy and I am happy that you enjoyed our restaurants’ food and service. It would be a great pleasure to welcome you back to Puente Romano Beach Resort & Spa if you decide to return to Marbella.

Best regards,

Jorge Manzur
General Manager
Puente Romano Beach Resort & Spa
manzur@puenteromano.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Puente Romano Marbella

Address: Bulevar Principe Alfonso von Hohenlohe s/n, 29602, Marbella, Spain (Formerly Hotel Puente Romano)
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Marbella
#5 Business Hotel in Marbella
#6 Luxury Hotel in Marbella
#7 Family Hotel in Marbella
#8 On the Beach Hotel in Marbella
#10 Romantic Hotel in Marbella
Price Range: $409 - $1,517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Puente Romano Marbella 5*
Number of rooms: 258
Official Description (provided by the hotel):
Puente Romano Marbella, member of “Leading Hotels of the World”, is located on the south coast of Spain, on the famous “Golden Mile”. This is a luxurious residential area situated between Marbella and Puerto Banus, just 45 minutes from Malaga airport. With a village-style feel instead of a typical resort atmosphere, in Puente Romano you can indulge in our spa and wellness facilities, open air courtyard (perfect for cocktails and catch ups), botanical gardens, world famous tennis courts, and 12 different restaurants all with unique menus. Every day is a new chapter. There are so many experiences to try at Puente Romano that your day will never be hard to fill. Relax by the pool overlooking the ocean, raise your game with a morning of golf, soak in the sun over afternoon tea on the terrace, or pamper yourself before a big night out. Puente Romano has something for everyone. ... more   less 
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Also Known As:
Puente Romano Hotel

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