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All reviews rooftop bar sea view the ground floor rooms perfect location quiet at night bed apartment private balcony the main hotel higher floor pool area breakfast is served excellent facilities lifeguard on duty late flight pleasant hotel opposite the beach close to shops
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17 - 22 of 396 reviews
Reviewed 12 June 2018 via mobile

The hotel is well located (next to the beach), rooms were basic but clean. Staff was very helpfull.. the worst part was the noise.. rooms had no good isolation and the hotel had no consideration for the guests. For example, they started watering the plants at 1 AM (incredibly making so much noise) and cutting the grass with loud machines at 8 AM.. I could not stand it anymore.. wanted to relax and it ended up being a painfull experience. If you can't relax a single day then it's not worth it.. no matter how good it can be.

Stayed: June 2018, travelled with friends
Thank JoaoM2621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2018 via mobile

We booked through booking.com and had read lots of fab reviews and photos. We were a group of 5 and so needed to book a 2 bed apartment and a 2 bedroom room, and had requested they were close together and received a response that they would try and accommodate our request. On arrival we made the same request only to be told apartments and rooms were in completely separate buildings.
The room was in the main hotel building, everything was as the photos we had seen, it was modern, clean and comfortable, had air conditioning, double glazing and mini fridge and endless supply of hotel water. The roof top bar of the hotel was excellent, reasonable drinks, amazing view and friendly bar staff.
The apartment was at the other end of the hotel grounds. Near the main road, with a side see view of the fantastic beach and promenade. The apartment did not have the modern feel of the hotel room although was clean and comfortable. The downside was that the only air conditioning unit was in the lounge. Being close to the road the apartment was very noisy. The bathroom was dated and had an electric water heater, meaning someone always had the cold shower. Only the double bedded room had wardrobes with hanging space and drawers, the twin room was tiny and had one bedside cabinet.
I asked whether the apartments were due to be modernised like the hotel and rooms and was told no, in fact not all the apartments are owned by the hotel.
We would return but next time would in the hotel, in a bedroom. If I were just rating the hotel it would be 5 stars.

Stayed: May 2018, travelled with friends
1  Thank JulieS68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2018

Had an amazing 4 days in this great hotel! On arrival we were upgraded to a room with a sea view and oh what a view it was! We were offered a welcome cocktail in the rooftop bar and had to go every evening after that. WOW! The beach is on the doorstep, the town centre is a 5 minute walk. Lot's of restaurants and shops close by. Rooms were gorgeous and extremely clean. Staff were great! Pool was lovely, really quiet and peaceful. Highly recommend!

  • Stayed: April 2018, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Lissie-Anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

We stayed here for one night in March. The room was tiny and the walls paper-thin so that you could here other guests coughing and sneezing in the next room. We paid £77 per night which I thought was overpriced for March. Also, can a member of the cleaning team please cover the sunbeds because they were covered in bird-line

Stayed: March 2018, travelled as a couple
Thank PaulB27August
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

My family and I stayed in the Hotel Los Jazmines for 6 nights leading up to and including the Easter weekend which I booked through booking.com and relied on the reviews and the fact that we wanted an apartment rather than a hotel room.

In this world of poor service, expense and rudeness we were delighted to find that for what is billed as a 3star hotel, we got excellent facilities, value and service especially from the hotel reception, and the lady serving at the rooftop bar.

We arrived at around 10.45am and even though we weren’t supposed to check in till 2pm, we got a friendly, helpful and efficient check in, which was most welcome.

The hotel reception always answered all our questions very helpfully about a location (Costa del Sol and Torremolinos) that we had never stayed in, booked tickets for our excursion to Seville and even told us we were entitled to a packed lunch as we would miss breakfast and printed off tickets to a football match that my husband and son had booked to see (Malaga play).....and even told me what the score was when I was passing through reception!

We had our apartment cleaned everyday with beds made, towels and toiletries replenished and the apartment was always clean and tidy....until my family came back!

The location is also perfect; opposite a huge stretch of sandy beach and a good tourist information centre and lots of restaurants and shops close by.

It has a swimming pool and a kiddies pool (which was empty with plenty of Sun loungers) and an amazing rooftop bar that opens from 4.30pm, though the drinks are quite expensive, as they are in most of the bars here.

What we really liked was it was only about a 10 minute walk (albeit up hill) to the centre of Torremolinos with more bars, restaurants, shops and train station.

We particularly liked that the train takes you straight to the airport in about 15 mins and the centre of Malaga, they run every 20 mins and only cost a couple of Euros as opposed to the taxi that cost us 18 Euros from the airport.

There are also hotel rooms and very basic rooms too at the hotel, but we liked that our apartment had all basic self catering facilities, as it’s quite expensive to eat out all the time and the quality of the food isn’t brilliant though we went to the Italian restaurant on the same road about 3 times because we liked the food there.

The only slight down side was that we could hear people next door and when people came up the wooden stairs at 3am with their suitcases, but luckily at the beginning of our stay the hotel was only half full so there wasn’t much noise.

The only other slight down side was that the bedrooms are really small, but the beds are comfortable and there is enough storage/cupboard space.

We would definitely come back to stay here, especially out of season as we found this hotel was well managed, clean, comfortable, in a great location, with friendly helpful staff and represented great value for money.

Stayed: March 2018, travelled with family
2  Thank Veena710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Jazmines H, Director de Recepción at smartline Los Jazmines, responded to this reviewResponded 3 April 2018

Thank you very much for such a nice and kind review. We were pleased to have you with us and hope to see you again next year! Thanks again, your words are very much appreciated

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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