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Traveller rating
674
452
125
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All reviews great location top floor rooms are small tea coffee parking garage the bus steep hill hotel is located la alhambra bars and restaurants old town buffet breakfast side street within easy walking distance city cathedral directions
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14 - 19 of 1,308 reviews
Reviewed 7 February 2023

Hotel was very clean and comfortable. Location was perfect, just a short walk to anything and at the same time quiet! Again the location was perfect. The shower was hot and had great water pressure. Bed was nice. I debated over a few hotels in the area and after staying here and seeing the location, it was clear this was the right choice.I would recommend this hotel to anyone coming to Granada.

Date of stay: January 2023
    • Value
    • Sleep Quality
    • Service
Thank virginia m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JOAQUIN TOVAR, General Manager at Hotel Puerta De Las Granadas, responded to this reviewResponded 7 February 2023

Dear Virginia,
Thank you very much for your review and your kind words.
It is very important for us that you enojoyed our stay with us and that our location was up to your liking.
It will be a pleasure to be able to host you here again next time you come to Granada.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2023 via mobile

The hotel was sparkling clean. Lovely little room with a great view. Hotel staff exceptional. Lots of amenities such as gym, buffet breakfast and roodtop patio w view of Alhambra. Grear value.Would definitely recommend. Close to Alhambra and old town.

Date of stay: January 2023
Trip type: Travelled with family
Thank Misako_ocean
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JOAQUIN TOVAR, General Manager at Hotel Puerta De Las Granadas, responded to this reviewResponded 12 January 2023

Dear guest,
Thank you very much for your review of our hotel.
We are very happy to know that your stay with us was satisfactory and that you enjoyed your room as well as the rest of the facilities.
Thank you very much for your comment about our staff and we hope you will come back to stay with us again soon.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2022

Was surprised to read some negative views on here. This hotel is excellent value. I thought the standard of comfort, cleanliness, decor, and amenities was well above that of a three star hotel. Stayed in a double room on the second floor which was the cheapest on offer (21-26 December) and the room was easily spacious enough for two people staying 5 nights, so I’m not sure where these reviews come from complaining that the rooms are small! The en suite was also spacious with a great shower. The bed was very comfortable and there was no noise from outside after hours. The patio and rooftop bar are great: you get a view of the Alhambra (Alcazba) on one side and the cathedral on the other. The interior of the hotel is really cozy and warm with a peaceful library area and a fitness centre. The location couldn’t be better: you’re within walking distance of the Alhambra, the Albacin, and the Cathedral. Staff were all friendly and helpful during the stay. Overall this is excellent value for money: I couldn’t believe the standard we received for the money paid. Very highly recommended for Granada. Would definitely stay again!

Date of stay: December 2022
Trip type: Travelled as a couple
Thank liamwells2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JOAQUIN TOVAR, General Manager at Hotel Puerta De Las Granadas, responded to this reviewResponded 25 December 2022

Dear Mr. Liam,
Thank you very much for your comment.
We are very happy to hear that you enjoyed your stay with us, especially your room and the rest of the facilities. We are glad that the location has also been a plus in your stay at the hotel.
We also thank you for your comment about our staff and housekeeping service, we work daily to make you feel at home.
We hope to see you again soon.
Best regards.

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Reviewed 2 December 2022

Great little hotel in a central but quiet location with very nice amenities. We stayed here b/c the other hotel we had reserved (for more money) refused to guarantee twin beds for my adult daughter and me. I was glad we changed. We got a very reasonable rate for a nice room with plenty of space, comfortable beds, and a delicious lavish buffet breakfast. The woman at the front desk in the mornings was very helpful and friendly. Close enough to walk to the Alhambra, restaurants and shops but off the main street so not noisy. Part of the reason that Granada was our favorite of 4 cities we visited in Spain.

Room tip: The toaster in the breakfast room will burn the bread if you don't keep a close eye on it.
Date of stay: November 2022
    • Value
    • Location
    • Service
Thank Voyager794778
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JOAQUIN TOVAR, General Manager at Hotel Puerta De Las Granadas, responded to this reviewResponded 2 December 2022


Dear valued customer,
First and foremost, thanks for sparing some minutes of your valuable time to rate our service.
It is an enormous satisfaction to know that you had a good stay with us.
It would be a pleasure that we could host you again in your next visit to our beautiful city.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2022

Very charming hotel in a fantastic location. We were located walking distance to many bars and restaurants and just down the hill from the Alhambra. The hotel staff was very helpful and accommodating. We really enjoyed our stay!

Date of stay: November 2022
Trip type: Travelled with friends
Thank Emily A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JOAQUIN TOVAR, General Manager at Hotel Puerta De Las Granadas, responded to this reviewResponded 29 November 2022

Dear valued customer,
First and foremost, thanks for sparing some minutes of your valuable time to rate our service.
It is an enormous satisfaction to know that you had a good stay with us.
We would like to host you again whenever you decide to visit our beautiful city.
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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