We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
Booking.com
US$287
View deal
Free cancellation until 10/12/21
Reserve now, pay at stay
Priceline
US$287
View deal
Free cancellation until 10/12/21
Reserve now, pay at stay
Official Site
US$217
View deal
Reserve now, pay at stay
Expedia.comUS$287
Hotels.comUS$287
TravelocityUS$287
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (272)
Filter reviews
272 results
Traveller rating
258
13
0
1
0
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
258
13
0
1
0
Show reviews that mention
All reviews beautiful hotel classic double room private access comfiest bed old town original features lovely bed quiet street pillow menu the nicest hotels welcome gift lovely toiletries exclusive use shower and toilet exceptional hotel a couple of minutes walk staff went out of their way
Selected filters
Filter
Updating list...
47 - 52 of 272 reviews
Reviewed 17 July 2021

Had an absolutely lovely 4 night stay at the hotel. Booked as a birthday trip for my partner it exceeded all expectations. Request for a surprise bouquet of flowers , cake and card were enthusiastically accommodated. The flowers were amazing! Emma, Cristina and all the other staff ( Carlos , Joaquin , breakfast lady :) , barman (? Alex) ) were very personable and friendly.
Breakfast in the courtyard was a real delight with quality scrambled eggs/ poached eggs a highlight. The Rooftop area which could be booked in advance allowed for an incredibly relaxing space in the sun and pool ( small but perfect for couples to relax in )
The classic double room had the largest , comfiest bed you could desire. Slept very well.
Arrangements for car rentals , Covid bookings and even restaurant bookings were amazingly handled by Cristina and Carlos+ Joaquin( may have got this name wrong ) . All in all a very personable experience , with the hotel being minutes away from amazing Michelin star restaurants and attractions. Don't think twice , book your stay at this hotel !

Date of stay: July 2021
Trip type: Travelled as a couple
Thank skr0tn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel- cmanager, Propriétaire at Summum Prime Boutique Hotel, responded to this reviewResponded 20 July 2021

Dear Guest,
Thank you for such a positive review.

It's a pleasure for our team to know that you received professional and friendly service and that our efforts to ensure you had an enjoyable time with us were appreciated.

The entire team look forward to welcoming you back on a future trip.
Kind regards,

Pedro Santos, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2021

From the moment I booked, I was so thrilled with the service I received.
I wanted to organise a surprise for my fiancé, who I hadn't seen since January, and Cristina was so helpful, quick to reply, she just took care of everything. My transfer was organised, my PCR booked, cava and chocolate strawberries ready to arrive in our room. I felt totally relaxed, knowing I was in such safe hands & when I arrived I was met by Cristina. What a credit she is to the hotel, so warm & kind, she told me on arrival that she had upgraded our room too, which was such a wonderful surprise.

During our stay, all the staff were great, friendly, and attentive. Such a welcoming and relaxing environment.
To sum up, we consistently received a personable, professional and truly conscientious service. We got great restaurant recommendations also. We had a fantastic last night, sampling delicious tapas and Spanish wine, away from all the tourists!

Overall, a gorgeous, very characterful 19th-century hotel, with a clean, zen, contemporary finish, and a great location! Old town, in walking distance of everything you want to explore.
We watched the sunset over Palma from the rooftop pool, just the two of us, with a bottle of cava. We slept like babies in our super comfy bed too!
Just the most perfect stay.
Can’t thank everyone at the hotel enough for making it so memorable.

Date of stay: June 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Arthistorian1890
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel- cmanager, Propriétaire at Summum Prime Boutique Hotel, responded to this reviewResponded 14 July 2021

Dear Guest,
Thank you for reviewing your recent stay at our hotel.

We are thrilled to read that everything was perfect. We appreciate your kind mention of our team members, especially Cristina, who work hard to ensure that every guest has the best experience possible. This will inspire us all to keep up the good work.

We look forward to welcoming you again.
Best regards,

Pedro Santos, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2021

We loved the great vibe and the look of hotel from the moment we entered the lobby and was welcomed by Emma. She helped with dinner recommendations and we are grateful.

The place is an old renovated family place and it is done in a fantastic way where a lot of the old details are preserved.

The room was quiet and gave you the feeling of real luxury.
We LOVED the breakfast with eggs Benedict and the plate with salmon and avocado they produced even if it was not on the menu. The home made juices are great and we could have stayed there many more days.

I can only say BOOK BOOK if you want to spoil yourself in a real Boutique hotel - just the way it should be.
We will be back !

Date of stay: June 2021
    • Location
    • Cleanliness
    • Service
Thank 279s_renm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sophie Massagé, Propriétaire at Summum Prime Boutique Hotel, responded to this reviewResponded 28 June 2021

Dear Guest,
It's a real reward to receive such a great review.

We are so pleased that you had a memorable stay with us. It is always rewarding for our team to be complimented by a guest and we are truly delighted to hear that you received courteous and professional service. We will be sure to pass on your kind comments to Emma, she will be thrilled to hear of the impact she had on your time with us.

We hope to welcome you back soon.
Best wishes,

Pedro Santos, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2021

I highly recommend this hotel. I will never stay in another hotel in Palma again. The hotel is beautiful, the rooms are great, the breakfast is delicious and the staff is very very friendly and exceptionally service-minded. For example, they helped us with dinner reservations and we ended up eating at wonderful restaurants in which they had reserved the best tables.

If you want to stay at a hotel which gives you that little extra, this is the hotel for you!!

Room tip: All rooms are great! We stayed in room 401 which is next to the rooftop pool.
Date of stay: June 2021
    • Value
    • Sleep Quality
    • Service
Thank mattT682DI
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sophie Massagé, Propriétaire at Summum Prime Boutique Hotel, responded to this reviewResponded 28 June 2021

Dear Guest,
Thank you for such a positive review.

We are pleased to hear that everything about your time with us was to your satisfaction, especially our service.

We can't wait to see you on your next visit!
Kind regards,

Pedro Santos, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2021 via mobile

We booked the Premium Deluxe Room and it was absolutely gorgeous and elegant. The spa area is very romantic and the entire hotel is just so beautiful. Breakfast was served outside in the courtyard terrace by a very friendly waiter who served us perfect eggs benedict. Service by the staff was all around perfect and exceeded our high expectations. Just book this place, you won’t be disappointed!

Date of stay: May 2021
Trip type: Travelled as a couple
Thank RosiRose
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel-cmanager, Pedro Santos, General Manager at Summum Prime Boutique Hotel, responded to this reviewResponded 17 May 2021

Dear Guest,
It is a great pleasure to receive such a positive review.

Our hotel aims to provide a pleasant and memorable experience, and it seems we were able to do just that! Your kind words about our team members are much appreciated and encourage us to continue maintaining our personalised and professional service. We will not hesitate to pass your compliments on to our restaurant team.

Thank you again; we look forward to welcoming you back soon.
Kind regards,

Pedro Santos, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews