Palma has been our ‘go to’ destination for over 8 years now with over 25 visits - we were super fortunate with our initial choice of boutique hotel and never felt the need to change until this trip due to lack of availability - Gloria de Sant Jaume Palma was an alternative I had saved on my phone for a few years eince it opened … why did we wait so long !? This is a very special boutique hotel - the old town location, decadent 16th century rooms, tasteful decor , wellness facilities , service , 5star food are all fabulous but as always it’s the team of people that deliver it that make it really special and add the real value … totally attentive yet discrete , welcoming and friendly yet always professional - this team have the ability to make you feel as if you are the only guests in this 14 room boutique hotel.
Standout details/features for us included :
- Tranquil outdoor Sun terrace/pool
- Uber Relaxing /state of the art spa area with underground pool /sauna etc
- AMAZING food/ breakfast experience … a special thank you chef ( Miguel de Dios) THE best hollandaise sauce I’ve had and of course Sole and Patrick who really know how to treat their guests ! You were one of our first touch points at the hotel and really set the standard for our experience !
- Discrete housekeeping -we never saw you but appreciated your impeccable service and turndown treats!
- Super welcoming and reassuring 24/7 Front of house - a guy who has only been with the hotel a month or so ( so friendly / enthusiastic) and Deli who found me a local fab gym and prepared us an out of hours breakfast the morning of our departure - this meant alot - thank you Deli
I hope you are all very proud of what you deliver - Gloria de Sant Jaume Palma is very special!