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All reviews plunge pool old town great location lovely art boutique hotel small pool freshly squeezed orange juice quiet street excellent shower bars and restaurants breakfast was buffet style few minutes walk comfortable room nice breakfast wonderful city beautiful hotel would definitely stay here again
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Reviewed 28 June 2018

This hotel was delightful. The decor and ambience was unassuming, making it a relaxing place for a short stay. The staff were all friendly though not too intrusive. It was in a perfect location in the old town with views from the top terrace of the Cathedral. It was also a few minutes walk to the bus stop for the airport.

  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Anninhercastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Director de Recepción at Palau Sa Font, responded to this reviewResponded 29 June 2018

Thank you for giving us a perfect rating and for recommending our hotel to other travelers.
I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
We are glad you enjoyed the views we have, we are so proud of them :)

All best,
Sara & Palau Sa Font team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018 via mobile

This hotel has everything going for it. The traditional Spanish moorish influence on the architecture coupled with a modern artistic approach simply works wonderfully. Book the room with a terrace (room 21) overlooks the plunge pool with chairs and sun beds is both peaceful and private. The room is incredibly clean bright and has everything the discerning tourist would wish for. Breakfast sets you up for the day - excellent choices. The staff are so welcoming, friendly and helpful. Nothing is too much trouble for them. Unfortunately I had my wallet stolen and whilst past midnight the gentleman on reception could not have been more helpful talking to the Police on my behalf. Thanks to all at the hotel - you, and your hotel, are brilliant

Stayed: June 2018, travelled as a couple
Thank BARRIE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Director de Recepción at Palau Sa Font, responded to this reviewResponded 29 June 2018

Dear Barrie,

Thank you for taking the time to review your stay with us.
I'm very pleased to hear that our staff made your stay pleasant being helpful.
I'm also happy you could caught our mentality so perfectly!
I'm so sorry for what happend with your wallet and I hope it has been fixed at the end.

We look forward to welcome you again.

All best,
Sara & Palau Sa Font team

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Reviewed 5 June 2018

We stayed two nights here and loved being tucked away on a cobbled lane in the old section of the city. It was easy walking distance to everywhere we needed to go. The service is excellent; the staff are friendly and helpful. The rooms are a bit plain, but spacious and comfortable. We would stay here again if we ever get back to Palma.

Stayed: May 2018, travelled as a couple
Thank pfeifavs7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Director de Recepción at Palau Sa Font, responded to this reviewResponded 11 June 2018

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.
About our rooms, we can certainly understand our style is not to everyone’s taste but we are glad you found them spacious and comfortable.

If you ever come back, remember that we will be happy to offer you a 10% discount as welcome back.

Best,
Sara & Palau Sa Font team

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Reviewed 29 May 2018

A really nice hotel with charm in the middle of the city.

The staff in the reception is more than willingly to help you with tips for lunch and dinner around town which is nice since there is so much to choose from. The breakfast is good to be a boutique hotel, if you expect a grand buffet you're at the wrong place and should probably stay in one of many machines of tourists hotels around the island.

The lady serving breakfast remembered that our daughter had her first birthday from the day before, and had made us a table with confetti and a muffin with one lit candle on when we came down to eat breakfast. Nice touch!

Room Tip: Room number 6, an XL room, has direct access to the plunge pool. It almost feels like your privat pool on quiet days.
  • Stayed: May 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank mannbisk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Director de Recepción at Palau Sa Font, responded to this reviewResponded 11 June 2018

We are so happy you noticed we are not one of the machines hotels around, we work hard to offer a different and detailed service to our guests.
I appreciate your positive feedback about our hotel and so the whole team. If you’re traveling to our area gain soon, don’t hesitate to call us.

Best,
Sara & Palau Sa Font team

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Reviewed 16 May 2018

To be honest, I consider that this hotel is a little overpriced. I think owners of this kind of place in the old city of Palma take advantage of their location to charge customers without offering the expected service.
Anyway, the hotel is nice and confortable but I missed a better breakfast and some help when you get there by car with luggage. There's absolutely no way to stop and the time you take to unload the car the street is blocked.
Internet worked fine.

Room Tip: Read different opinion before booking any hotel in this area
  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Jean Claude L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Director de Recepción at Palau Sa Font, responded to this reviewResponded 11 June 2018

Thank you for your honest comment. I'm very sorry to hear about your experience. We can certainly understand our style is not to everyone’s taste but we’re normally known for our exceptional attention to detail and that's make the difference. I wouldn't say we take advantage of our location, all our rates are related to the market demand and we work hard in our back office to make things the better we can. We are sorry you missed our buffet breakfast and hope you can come back to feel the experience.

About the car, usually there is no problem stopping at the door for a short time to unload your luggage – it is not a very busy road. By the way we have all info about it in our website.

Kind regards,
Sara & Palau Sa Font team

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