I stayed at the Hotel Continental for a week at the end of September 2022. (I had the room with the enclosed balcony above the front door, as shown in the attached picture.)
I thought the hotel was excellent in every way.
The public areas are spacious, elegant and extremely clean and well kept. There are two lifts; reasonable given the number of room served (about 50 I think.) My room was a good size, well furnished and spotless. Likewise the en-suite bathroom. Incidentally, the bath (shower over) is set very low and is easy for the elderly (I am 73) to step into and out from. The room was serviced very thoroughly every day. Many of the rooms have balconies; mine was an enclosed one, though with many opening windows; most of the balconies are completely open. This might be a problem at certain times because of traffic noise form the nearby road junction/traffic lights. The rooms' sliding doors are double glazed though, so the rooms themselves are quiet. The air conditioning system is excellent; fast to respond and powerful.
The breakfast room is large and well laid out; there is much beautiful wood panelling, mirrors and original art work. Both buffet and cooked breakfasts are available. I had only the former and these were, as expected, fine. The cooked version appeared to be good too. Breakfasts do not need to be booked in advance, and are payable either by cash on the day or by charging to the room account. (A few of the local bars and restaurants offer breakfast and in some cases these might be marginally cheaper than the hotel. I did not, however, choose to use them.) It's a trivial point, but the only thing wrong with the breakfast room is the piped music; to be fair this was played very quietly, which was perhaps fortunate! (Memo to management: buy another tape; or switch it off.)
The hotel does not do evening meals.
The staff were all extremely friendly, helpful and professional. This made an important contribution to my enjoyment of my stay here.
Clearly I was very impressed with the hotel and would happily visit again. My feeling is that it is not really a young person's place; certainly not for the stag and hen party brigade; wrong location for them, and wrong ambience. (But nor do you have to be 73 to enjoy it!) When I was there I don't think there were any young families, and while that might be because of the location, it probably reflected mainly the timing of my stay -- that is in school term time.
With those provisos the hotel's location is ideal. It is towards the top (north) of the Santa Catalina district. This is slightly removed from the 'old town' and the main shopping centre, and is probably all the better for it. The centre can be extremely crowded and, at times, noisy. Nevertheless, the hotel is within easy walking distance of these attractions, including the cathedral area and the sea front. Santa Catalina is quite a vibrant area in its own right and there are a great many bars and restaurants -- starting just across the road from the hotel and continuing down to the sea. (Some of the the restaurants are very good indeed. As a general observation, the daytime aspect of many of them does not do justice to the food offering, or the atmosphere in the evening.)
Buses to the shopping area and the station are available in an adjacent street, and on the way back stop right outside the hotel. (A one way system is in operation.) I believe buses to/from the airport are available nearby but I did not use these.
I can thoroughly recommend the Hotel Continental: I hope you enjoy your stay as much as I did.