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12 - 17 of 57 reviews
Reviewed 30 June 2012

In the middle of the night there was fire alert, due to disturbance at one hand pushbutton. People were leaving their apartments; nobody from hotel's personnel was on duty.

After being called at home by telephone, one hotel employee switched off the alarm system went home again and left the people back unprotected.

As hotel management was confronted with the situation the next day, it neglected calling a service technician, even thought the panel in hotels office indicated disturbance of the fire alarm system.

Instead of it, management blinded off the indication of the disturbance of the fire protection system with a piece of paper.

  • Stayed: June 2012, travelled on business
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14  Thank Hans-Jochen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2012

My room overlooked Santa Catalina Parque, just about in the center of all the tourist activity (beach, restaurants, bus transportation). Because this is a "aparthotel", the rooms have a kitchenette and even a small washing machine. But the big plus is the way that management caters to the guests. Warning: If you arrive after office closing hours, you will need to telephone the number on the door to check in.

  • Stayed: May 2012, travelled solo
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4  Thank thomcoo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2012

Stayed last year and knew it would be loud during the carnival but wanted to be very close to Santa Catalina parque where festival happens. There used to be a problem with some of the door locks but new locks fitted now. No negative comments.
Area is close to beach and many eating places, also close to a bus station for airport.

Stayed: February 2012, travelled as a couple
2  Thank travellerjScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2012

This apartment is in a great location close to bars, restaurants and a short stroll to the beach. The staff were very friendly and helpful with directions etc. For the price you pay to stay here, compared to other hotels closely, the amenities are fair. Okay so it's not kitted out with top notch utensils but it does have the basic stuff and it was clean when I was there. If you want complimentary toiletries and that kind of thing, this is not the place for you, but if you just want a decent place to sleep at night with a good shower, this is good value for money.
Also, I requested a quiet room which is probably a big ask considering las palmas is a fairly noisy place and the staff allocated me a room on the eighth floor which I think was pretty quiet considering the level of traffic noise.

  • Stayed: January 2012, travelled solo
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2  Thank lesmax41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2011

Accomodation was room (2 beds, huge wardrobe, table, 2 chairs, bedsde table, tv stand + tv, fridge, sink, 2 ring hob, cupboard with china, cutlery, pots and toaster. Could not fault room layout which felt more spacious than it was. Bathroom had shower (slight crack in screen) sink, toilet and washing machine. we were there during carnival and music clearly heated until 2am, street cleaning starts about 5am. It will be much quieter at other times. Accomodation was spotless, bed linen looked newish, towels not so new. Room cleaning and towel change seemed to be every other day. Reception only manned part of day.
Area full of shops, cafes etc. An easy walk to the beach and the bus stop to old town. Some airport buses stop nearby.

  • Stayed: February 2011, travelled as a couple
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2  Thank travellerjScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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