Having stayed at this hotel at least 5 or 6 times over the last 13 years, we had no hesitation in booking this hotel again for our current holiday. Words cannot describe how disappointed we are with our experience. We had to change rooms a day after we arrived as the standard of cleanliness and attention to detail was nowhere near as good as it was when we last stayed here. In addition, the catering has also gone downhill drastically, not catering for all tastes. The food is very greasy with the same cuisine repeated every evening. We were given a bottle of Cava by way of an apology. However this does not make up for the disappointment. We are now going to be going out to dine as the food is no way of a 4 star hotel standard!
- Official Description (provided by the hotel):
- The Hotel Puerto Palace has 290 rooms (Junior Suites, Doubles and Singles) all of which are completely equipped with bath, hairdryer, telephone, Sat t.v.,minibar, safety boxes (rented) air-coditioning and balcony. Totally air-conditioned with entrance hall and three panoramic elevators, the Hotel Puerto Palace is the perfect choice. We offer a Reception area with 24 hour service. A modern restaurant is available for you, for breakfast, lunch or dinner buffet. At dinner, throughout the year except summer, it is mandatory for the gentlemen wear long trousers. On the hotel terrace, you can relax at our heated swimming pool for adults, water fall and a pool for children and all of which is surrounded by a solarium area. We also offer two exterior jacuzzis, a sauna and massage parlour. You also have at your disposition a complete gym, tennis court, minigolf and volleyball court. ... more less
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- Also Known As:
- Puerto Palace De La Cruz
- Hotel Puerto Palace Puerto De La Cruz, Tenerife