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All reviews budget hotel loro parque capital santa cruz small kitchen small supermarket roof terrace clean rooms bus station booked last minute minute walk lounge area would stay here again self catering no air con self service the ground floor half board
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Reviewed 31 July 2017

Not everyone speaks English in the hotel which can be slightly problematic, but never-the-less the staff is helpful and they try their best to understand you and communicate. Also there is lack of evening entertainment through activities and engagement with the guests. However there is a playground for the children and a swimming pool on the roof. Some people may find it a problem that there is no air con, however it was not a problem for us. The rooms are well looked after and regularly cleaned. The staff is always helpful and there is always someone in the reception in case you come across a problem. I cannot say anything negative really beside those 2-3 points, and even they are very insignificant. The value for money is great. Many people who put low reviews, after reading what they have put, expect miracles from the hotel, which is silly, or clearly get mixed up in what they expected requested from the staff. There was a big variety of food, everyday something different, always warm/hot. Fantastic location, 10 minutes away from city centre which is louder, and 5 minute walk from a fantastic beach. Very close bus stations and taxi if you want to go any further. Also, it is about 10 minutes away from Loro Park. You have to visit it! Beautiful city overall, very colourful. I came back very happy about my visit there. Highly recommend!

Room Tip: Some rooms have a view on the sea and mountains from West. The higher the better.
  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank danielskib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

Stayed here with my friend in July 2017. On arrival we found reception staff to be quite rude. We explained we had paid for late checkout (was on the documentation) the receptionist Julio was not having any of it! Our room was not cleaned throughout our stay, beds not changed either. The room was of a nice standard, but air con or even a fan would have been good. We went half board at this hotel and were informed by the waiter in the hotel we can choose from breakfast and lunch or breakfast and dinner. We had lunch on the day we landed and then near the end of the week wanted lunch again. However the restaurant was closed up during lunch time. When we asked Julio about this he reported they never do lunch in the hotel, although it was written down next to him the times for meals.. incl. Lunch?? We explained we had lunch before and he once again, refused to listen to us and said we did not have lunch there...

Breakfast and dinner..... not much choice and majority always cold. You have to pay for water in the restaurant. We ended up bringing in our own water.

Having the little supermarket onsite is very handy for essentials. Loro parque is a must see and is 10-15 minutes walk away! Few nice bars to go to if you fancy a walk to the square.

This hotel is based in a very local area so it's worth walking that bit more for more tourist pubs/bars if that's what you want.

The beach is 5 minutes walk away! Initially the weather was cloudy which is expected in the north side of tenerife, but brightened up near the end of the week... if you want hot sunshine travel to the south side of tenerife, it will be about 1hr 30min by bus but definitely worth it!

I would recommend going back to tenerife, but would not visit this hotel again.

Stayed: July 2017, travelled with friends
2  Thank nicpanj17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2017

Tenerife Ving :

Location is in main street of public trasnport, easy acess to everywhere in island.

Room : it was fine for 2 bed, but unfortunately it dosen`t have any air condition or even fan !! so in humid weather is hard to sleep in hot room, but with opening the windows it would be better.

the good things is you can select Sea or mountain view room that is awesome .

half board : Mean in this hotel, Break fast and Dinner. that is great because if you are tourist, you are stay in hotel for night and morning . during a day you are outside the hotel.

break fast and dinner was fine, Self service, everything is there, but for dinner you have to buy mineral water from restaurant of hotel . there is no water for drinking during the dinner !

location: location of hotel is great for public transport and accessibility to other part of island like airports N or F , and Siam park. ( with bus number 343 with bonu card is cost 9.50 euro one way) cheap and direct way. if you are 3 or 4 person, i suggest you to hire a care in canary island.

WiFi : you have to pay for using WiFi in this hotel .

they didn't clean my room during my stay at hotel, i think you have to mention them for cleaning every day .

Stuff: there are nice,they hold my luggage after check out time on their safe room.

outside the hotel there is small shop that you can buy a mineral water or rest of things and put it in refrigerator on your room.
outside 100 meter left , in square, there is bigger supermarket you can find also cheaper goods.

Room Tip: sea or mountain view ,take a fan,there is no AC in this hotel.buy a mineral water outside the hotel.
  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Ima N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

We stayed here in January 2017, this is our fifth time staying here and as always we were completely satisfied with everything. We had a studio which was roomy and spotless, a balcony that overlooked a quiet park and was lovely to sit out and read with a glass of vino, heaven. The Gentlemen at the reception are always so nice and efficient, nothing is too much trouble. The Ving is a short walk from the bus stop and is a nice stroll into the city center or if you walk in the other direction you find Loro Parque and the little town of Punta Brava which is lovely. This might be a budget hotel but it has everything you need and the location is excellent, which leaves you with more money to spend on other things.

  • Stayed: January 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
4  Thank bluesunhey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

Nice place with nice staff. Lacks AC or even a fan which let the place down on a hot day. Apart from that we found plenty of food places and parking spaces close by. Roof top pool was good and it was fun on a sunny day. Close to beach as well.

  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Alpharooms
1  Thank saqibb99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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