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Reviewed 29 September 2016

The hotel is kept clean throughout and the reception staff are very friendly and helpful.
The lobby and reception areas are very smart although the carpeted parts of the hotel look a bit shabby and need replacing with new floor covering.
Rooms are quite large and are cleaned and left with a lovely fragrance everyday and towels are also replaced on a daily basis.
The hotel is centrally located and is close to the sea,shops and an array of restaurants.
The main bus station is only a 10 minute walk away from the hotel and you can virtually get around the island on the bus.
The only real problem with this hotel is that they don't have any fans in the room and this can be a bit uncomfortable during the hot months.
The swimming pool is a decent size and the continental breakfast is quite good..
I would recommend going to this hotel on a bed and breakfast basis as there are plenty of choices to eat out.
I will definitely be going back to this hotel again.

Room Tip: Choose the 4th floor,it has new flooring
  • Stayed: September 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 339nick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xibana, Gerente at Hotel DC Xibana Park, responded to this reviewResponded 16 October 2016
Google Translation

Gracias por su comentario tan positivo , le agradecemos que valoren el esfuerzo que estamos haciendo y nos llena de satisfacción que disfrutaran de nuestras instalaciones y personal.

Gracias y un saludo.

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Reviewed 28 September 2016 via mobile

Wow wow wow cheap holiday we came ere for 10days from 7th September and me and my hubby loved it. Very clean and yes little dated but there doing there best on updating it. Staff very helpful. Breakfast was ok if thay even put boiled eggs on thay would get Thumbs up from everyone. would we stay ere again Definitely x I had a pot on my arm and every staff offered to help me big Thank you xx

Stayed: September 2016, travelled as a couple
2  Thank mandyar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xibana, Gerente at Hotel DC Xibana Park, responded to this reviewResponded 16 October 2016
Google Translation

Primero que nada queremos darle las gracias por el tiempo invertido en hacernos llegar este comentario. Nos alegramos enormemente que todo haya sido de su agrado. Esperamos verle en nuestro establecimiento nuevamente.

Saludos cordiales;
La Dirección

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Reviewed 26 September 2016 via mobile

We stayed one week in xibana Park and had a great time. The staff at the reception war were friendly and could help us with all our requests. The pool area was nice, however also the black beaches of Puerto de la Cruz are not far. In general the hotel is located close to all tourist spots in Puerto de la Cruz. The food changed every day and was ok. Our room was really big with a nice balcony and it was cleaned every day.
Perfect price performance ratio. We had great holidays and would definitely go there again!

Stayed: September 2016, travelled with friends
2  Thank NG212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xibana, Gerente at Hotel DC Xibana Park, responded to this reviewResponded 16 October 2016
Google Translation

Estimado cliente;

Muchas gracias por hacernos llegar su comentario. Estamos muy felices de que haya pasado una agradable estancia en nuestro hotel. Esperamos volver a verle en nuestro establecimiento.

Saludos cordiales;

La Dirección

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Reviewed 21 September 2016 via mobile

We stayed here for a total of 12 nights. The hotel may be older, but it is being updated and we found it a very nice stay for a reasonable price. Breakfast was continental with a selection of fresh breads, salami, cheese, also staples such as cereals, marmelade, yogurt. We maybe missed eggs, as the choices get repetitive after so many days.
But, the hotel was spotless. Really clean, rooms cleaned daily and even provided with soap bars, shampoo ans tooth brush. We stayed in 6th floor facin the backyard. There was no AC but the nights cooled down enough to sleep with windows open. The only complaint was the everyday rooster screaming since 6am on the neighbouring empty lot.
The pool area is large, sunny, clean and nice with pool bar.
The staff is real friendly. There is free wifi in the lobby, which was enough for us, but for a charge you can have room access as well.
I recommend for a nice stay. The hotel is very well located, a short walk to the beach or the city center, close enough to bus station for daily trips. Nearby plenty of bars, restaurants, a mall, shops,....

Stayed: September 2016, travelled as a couple
2  Thank Kristina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xibana, Gerente at Hotel DC Xibana Park, responded to this reviewResponded 16 October 2016
Google Translation

Estimado cliente;

Aprovechamos la ocasión para darle las gracias por habernos elegido y por sus comentarios. Nos alegramos enormemente que todo haya sido de su agrado. Esperamos verle en nuestro establecimiento nuevamente.

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Reviewed 20 September 2016 via mobile

Me and my partner went to this hotel and just got back last night.. everything was spot on. Rooms are a good size and very clean, staff are friendly and happy to help with anything. The pool was great and got sun all day because of it being positioned on the roof top.

Only thing that the hotel would benefit from would be a fridge in the rooms to keep drinks cool.

also when we were at the pool side you wasn't aloud to bring your own water/drinks with you .. even know we wasnt all inclusive. In the end we had to just pay for drinks at the hotel which was not to expensive but we found it was a bit of a joke.

Overall great hotel and in the perfect place. We will be returning next year :)

Stayed: September 2016, travelled as a couple
2  Thank Sammy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xibana, Gerente at Hotel DC Xibana Park, responded to this reviewResponded 17 October 2016
Google Translation

Estimado cliente;

Aprovechamos la ocasión para darle las gracias por habernos elegido y por sus comentarios. En la zona de piscina no esta permitido introducir ningún envase no autorizado,debe de estar homologado por sanidad . Esperamos verle en nuestro establecimiento nuevamente.

Saludos cordiales;
La Dirección

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