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“Will never go again”

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Catalonia Plaza Cataluna
Ranked #141 of 519 Hotels in Barcelona
Certificate of Excellence
Reviewed 13 July 2016 via mobile

I had booked room through a booking.com and had received confirmation email I arrived at hotel after going to reception and they requesting for my passport the receptionist went and checked the list and informed me they don't have the rooms available and she would like to transfer me to another hotel part of their chain across the street
She said she had rooms available but "they are not good" at no point did she ask if I would be happy with the move .
Hotel is great location service and attendance is awful .

Stayed: July 2016, travelled as a couple
2  Thank Genuis_100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaCataluna, Gerente at Catalonia Plaza Cataluna, responded to this reviewResponded 17 July 2016

Dear Genuis_100,

Thank you for sharing your experience in our hotel. I apology for all the inciden that you comment.

I hope you had a nice time in the city of Barcelona

Best regards

Alberto C.
Hotel Manager Assitant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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328 - 332 of 1,588 reviews

Reviewed 13 July 2016

Right at the center of the town,renovated rooms,nice atmosphere very helpful staff
The rooms were very clean and comfortable. The bar area wasn't so good as the rest of the hotel.
This part needs renovation.

  • Stayed: June 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mariai651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaCataluna, Gerente at Catalonia Plaza Cataluna, responded to this reviewResponded 16 July 2016

Dear Mariai651,

Thanks a lot for your your top rating and nice comment about our hotel.
We are glad you enjoyed your stay with us. About our bar, we are working on a brand new bar concept by the end of the year.

Thanks again and we hope to see you again in your next visit to Barcelona.

All the best

Alberto C
Hotel Manager Assitant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2016 via mobile

After finishing a Mediterranean cruise in Barcelona we stayed one night at the catalonia plaza prior to our flight home the next day. We had stayed here before on a previous trip to Barcelona and was pleased with the hotel as much as we had previously a couple of years ago. The staff were friendly and effecient. The room was great with excellent air conditioning and a lovely bathroom and comfortable bed. This time round our flight left too early for us to have breakfast so can not comment on this.

Overall this hotel would be my preference when staying in Barcelona and its location is central to everything including the hop on hop off bus .

Stayed: July 2016, travelled as a couple
Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaCataluna, Gerente at Catalonia Plaza Cataluna, responded to this reviewResponded 16 July 2016

Dear Nora Dennis H,

Thank you for sharing your experience in Hotel Catalonia Plaça Catalunya and for your top punctuation. I´m glad you enjoyed your time with us, specially our location and our new rooms.
It will be a pleasure for us to host you again in the future.

All the best from Barcelona.

Alberto C.
Hotel Manager Assistant

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Reviewed 12 July 2016

Excellent location - average standard - as explained in the review there's place for improvement not least with regard to staff's handling of unexpected problems: 'Is this a credit or a debit card ?'
An then: include the breakfast in the charge - that's easier and more European

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Henning K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaCataluna, Gerente at Catalonia Plaza Cataluna, responded to this reviewResponded 16 July 2016

Dear Henning K,

Thank you for sharing your experience in Hotel Catalonia Plaça Catalunya.
I really appreciate your comment in order to keep improving our services everyday.
It will be a pleasure for us to host you again in the future.

All the best from Barcelona.

Alberto C.
Hotel Manager Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2016

Good value hotel in a very busy area, rooms differ in quality - some are renovated and others not. We had two rooms one of which was more modern with awesome shower, the other room was a bit outdated. Beds were super comfortable. Breakfast was good, but the restaurant is in the basement area. We did not check out pool or spa.

Room Tip: ask for renovated room
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  • Stayed: July 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank YUNATONI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlazaCataluna, Gerente at Catalonia Plaza Cataluna, responded to this reviewResponded 13 August 2016

Dear YUNATONI,

Thanks a lot for sharing your opinion in our hotel. I´m glad you had a pleasant stay in Catalonia Plaça Catalunya and you enjoyed many aspects of our hotel.
I will personally transmit your positive comment to our team.

I hope you had a nice travel back home and to see you again in the future.

All the best from Barcelona

Alberto C
Hotel Manager Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Catalonia Plaza Cataluna

Address: C/ Bergara 11, 08005 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > El Raval
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Barcelona
#65 Family Hotel in Barcelona
#100 Romantic Hotel in Barcelona
#103 Luxury Hotel in Barcelona
#120 Business Hotel in Barcelona
Price Range: $141 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Plaza Cataluna 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hotel Catalonia Plaza Cataluña (previously Catalonia Duques de Bergara) is situated 50 metres from Barcelona’s Plaça Catalunya and is a 2-minute walk from Las Ramblas. It has an outdoor pool and free Wi-FiPlaza Cataluña Hotel is a 5-minute walk from Barcelona’s Gothic Quarter and a 20-minute walk from Barcelona Port. Gaudi’s Casa Batló and La Pedrera can be reached in around 15 minutes by foot. ... more   less 
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Also Known As:
Catalonia Plaza Cataluna Hotel Barcelona
Hotel Catalonia Duques De Bergara
Catalonia Duques De Bergara
Duques De Bergara

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