We were woken up at 1am, 3am and 6am by next room and the room upstairs every night. We complained to the staff on the second night. They told us they checked but could not find where the noise coming from. At 1 am, we had to walk along the corridors to find the noise for them because the music was so loud that although we were exhausted but could not sleep. We found noise everywhere. We could hear people talking in the rooms when we were in corridors. Complained again and they explained our room is in the area that all rooms are rented per 4 hours for people who need quick sex. The tourist area was full thus they could not give us a quieter room. The aircon did not give cool air. They explained that it was central controlling. They switched off the cool mode thus we would not have cool air. The room was hot. We had to open the window but then the room was full of smoke because people smoked under our window on the street. After 4 terrible nights at this hotel, we have not got even a single apology.
This hotel location is good but there are hundreds of good location hotels in Barcelona. Avoiding this hotel at all cost is highly recommended, especially if you have children!!!More
- Free Wifi
- Room Service