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All reviews royal palace palace view busy road thin walls comfortable beds minute walk excellent hotel within walking distance metro station on foot great room the location is perfect gran cafes
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Reviewed 27 July 2022

Clean, central, modern. An excellent hotel in Madrid! We had a wonderful time there! The rooms are quite spacious and nicely decorated. Excellent value for money. The staff was very polite and helpful!

Date of stay: July 2022
    • Value
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Review collected in partnership with this hotel
Thank HelenaTheodor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jaime Fdez, Director General at Principe Pio Hotel, responded to this reviewResponded 4 August 2022

Dear Helena,

Thank you very much for choosing Hotel Principe Pio for your stay in Madrid and for sharing your experience with other travellers on Tripadvisor.

We are very happy to know that you felt at home; our main goal is to make you feel unique through the small details, our rooms and the attentive service of our staff.

The whole team looks forward to welcoming you again soon at the Principe Pio Hotel.

Thank you for trusting us during your stay in Madrid.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2022 via mobile

We stayed here for 3 nights earlier this month and thoroughly enjoyed our stay. Really attentive and friendly staff. The hotel is in a great location with both Plaza de España and Principe Pio Metro stations within walking distance (would recommend using Plaza de España). Really clean and comfortable rooms.

Date of stay: July 2022
Trip type: Travelled as a couple
1  Thank Jonnyboy2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jaime Fdez, Director General at Principe Pio Hotel, responded to this reviewResponded 21 July 2022

Dear Jonny,

Thank you indeed for relaying your most positive feedback of your recent stay at Principe Pio Hotel. It was likewise a pleasure for us to have ensure for your best care and attention throughout your stay with us.

We love showcasing the very best of Madrid through our sevice, cuisine, hotel design and location and we're delighted to hear that you enjoyed it.

We look forward to welcoming you back again at the hotel on your next visit to Madrid!

Best Regards,

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Reviewed 18 July 2022

Fantastic hotel! We stayed 4 nights in a Deluxe Palace View room on the 6th floor. Comfortable beds, big bathroom, rain shower, vanity/desk, coffee maker in room, fridge and large safe. Very clean. The location on a quieter street away from the bustle of Gran Via is perfect. Quick walk to shopping, restaurants and sightseeing. The standout for this hotel is the STAFF. Amazing hospitality and service by every single person we encountered, from check in, breakfast staff, housekeeping, bar, and front door staff. One evening my daughter and I were having difficulty hailing a cab, and the tall gentleman came out and quickly hailed one for us. Everyone is professional and treated us like royalty. We needed some help figuring out the AC unit, and a staff member came up to the room and patiently explained it. The breakfast was the best we had of all the hotels we stayed at throughout our Spain trip. Generous selection of pastries, meats, fruit, yogurts, hot entrees and coffees. Beautiful lobby areas. We are returning in December and will absolutely be staying here!

Room tip: Palace View room worth the extra money.
Date of stay: July 2022
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1  Thank Cruisin10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jaime Fdez, Director General at Principe Pio Hotel, responded to this reviewResponded 21 July 2022

Dear Guest,

We would like to express our sincere appreciation for you coming to stay with us and for taking the time to share your great feedback.

As you stated, our team does make a personal difference by consistently providing genuine care and exceptional service in order to ensure every guest a memorable stay and experience.
We pride ourselves in showcasing the very best of Madrid and we look forward to welcome you back in the near future.

Best Regards,

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Reviewed 13 July 2022

Loved the hotel ! The location is perfect to visit the city. it is really the best asset of the hotel.The hotel is nice and the prices are correct.
The staff is very welcoming and I loved my stay.
I recommend

Date of stay: July 2022
    • Value
    • Location
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1  Thank Leila E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jaime Fdez, Director General at Principe Pio Hotel, responded to this reviewResponded 15 July 2022

Dear Leila,

Thank you very much for sharing with us and the rest of the users how your stay at Principe Pio Hotel was.

There is no greater satisfaction and reward for us than to be able to offer the best possible experience to our guests and we are very pleased that everything lived up to your expectations.

We hope that your experience will inspire other travellers to discover our little paradise in the heart of Madrid.

We look forward to welcoming you back to our establishment on future visits to the capital.

Best Regards,

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Reviewed 30 June 2022

Very clean room and hotel. Staff superb nothing was too much trouble. Location of hotel is ideal for sightseeing.
One minor problem which is nothing to do with hotel was the taxi driver taking me to the airport. The fee is fixed at 30€ but he demanded 34€ which I paid.

Date of stay: June 2022
    • Value
    • Location
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Review collected in partnership with this hotel
Thank redjoe01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jaime Fdez, Director General at Principe Pio Hotel, responded to this reviewResponded 6 July 2022

Dear Guest,

First of all, we would like to thank you for choosing Principe Pio Hotel for your stay in Madrid.

We are very happy to know that you enjoyed your stay to the full and that we managed to exceed your expectations; every day we strive to ensure that all the details we have for you make your stay absolutely unforgettable.

The story of your experience motivates us to continue working with the sole objective of making your stay unique.

Best regards,


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