Good hotel for a city trip. On walking distance from some highlights. Kind staff at the reception. Choice on breakfast buffet was fine. However I was missing a nice breakfast experience! This as the buffet has the best place in the restaurant and the tables for the guests are in the back without any view.
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This hotel is located in a great location as the metro is literally right across from the principe pio station. Breakfast buffet started from 7:30-10am and had plenty of options which we enjoyed. Reception is attentive and very helpful when we asked for recommendations and made sure to assist us. The room was comfortable and clean and loved watching the sunset and the views of Madrid from our balcony. I’d deff come back when I come back to Madrid!
We are glad to know that you enjoyed your stay with us and we are very pleased to hear that you would definitely stay with us again. We are very grateful to you for spending your time sharing your experience in TripAdvisor.
Best Regards.
Hotel Acta Madfor
We visited this hotel as a birthday treat for my wife . We found the staff very friendly upon arrival. They all spoke English , and I was never asked to speak Spanish .
The room it’s self was very clean and large with a nice shower . The beds were very comfortable and we had a great sleep .
The only thing that stops this hotel from being a 5 is lack of amenities a bar would be nice .
We used a few of the bars on the street these were great and not a bad price for a capital . Easy walking to the plaza de España, metro principe pio minutes from the hotel and it costs €17 for 3 to the airport each way a lot cheaper than a taxi . All in all I would definitely stay here again
We really liked this place at the start. Problems with the front desk staff became a deal breaker. We had two consecutive reservations, as we arrived early for a tour group. We asked if we could stay in our first room or would we have to move. We were told we could have that same room for both reservations. The manager changed this as we were leaving for the day on the last morning of our first reservation, causing us to miss our activity and forfeit the fees. There would have been no problem changing rooms had we been advised prior. I have worked in hotels, and it is very easy to get this sort of information correct for a customer. We won't stay here again where we cannot trust that what staff tells us is correct.
The hotel is located in front of metro station "principe pio" and from there you can reach all of Madrid sites within 15-20 Minutes.
Around the hotel there are lots of restaurants and coffee shops.
The hotel itself was very clean, quiet and the employees were very kind, polite and very service approached.
The hotel is very recommended when staying in Madrid.
Eran
The location is very good, just opposite the Principe Pio station, the train goes straight to the airport. above the station is a mall with fast-food restaurants and the city center is within walking distance.
The room was big and clean and the staff was quite polite and helpful.
Breakfast is served at a nearby restaurant, they serve coffee and you choose just one of the 6-7 choices they give you. A quite poor experience, certainly not worth the extra money.
WiFi was fast.
