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Reviews (1,462)
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All reviewsventura rodriguezroyal palacesmall kitchenettequiet streettemple debodmetro stationminute walkmini kitchenjunior suitekitchen areapalacio realnuevos ministeriosblackout curtainswithin walking distancequiet hotelstayed here for nightsspacious room
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Reviewed 26 December 2016

We spent 3 nights at the Suites Viena and were very pleased with the experience. Friendly welcoming staff at reception. Huge bedroom with kitchen and fridge. Nice bathroom. Really comfortable, I don't get the comments about not being able to increase the heating over 24 C, there is no need.
The breakfast area is in the lobby. I don't quite like the feeling of being in the middle of people walking in and out. However, the selection of food is great, most of it from the neighbouring bakery Viena Capellanes. They have different wraps, sandwiches, small cakes and croissants, all tasty. There is an excellent coffee machine that makes good espresso, what a shame it broke down the last day! The lady who sets the tables is really helpful.

  • Stayed: December 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank kayapetai2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, Director de Relaciones con Clientes at Suites Viena Plaza De Espana, responded to this reviewResponded 3 January 2017

Dear guest,

Thank you very much for your comments. All the information is very useful for us and our clients.

Regards, Suites Viena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2016

Ana at the front desk was extremely helpful and efficient, she went out of her way to help us with a rental car issue. The hotel is in a great location and easily accessible via the metro. Good option for breakfast.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, Director de Relaciones con Clientes at Suites Viena Plaza De Espana, responded to this reviewResponded 24 December 2016

Dear Lisa,

Thank you very much for your comments. We always try to help all that we can to our clients to make more confortable your stay with us.

Ana and all the team wish you a Merry Christmas!!! Suites Viena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2016

We where at this hotel for four nights this December. We found it to be very fresh, clean and hospitable. Our room was quite big and modernly furnished including a nice kitchenette. The staff were great and the hotel was situated right on Plaza Espania within walking distance to all the important places. We highly recommend this hotel.

Room Tip: We had a room on the third floor
  • Stayed: December 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Convict395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, Director de Relaciones con Clientes at Suites Viena Plaza De Espana, responded to this reviewResponded 20 December 2016

Dear Client,

Thank you very much for your comments.

We wish you a Merry Christmas!!

Suites Viena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2016

The hotel is at a walking distance from the Palacio Real and Gran Via. Our room was kept very clean and comfortable with all facilities one requires at a reasonable price. We tried the breakfast once and was very good at a good price.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Amanda Gail G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, Director de Relaciones con Clientes at Suites Viena Plaza De Espana, responded to this reviewResponded 14 December 2016

Dear Amanda, thank you very much for your kind words about Suites Viena.

Regards, Suites Viena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2016

Wonderful hotel in a great location. Reception staff very helpful. Great value for money and spotlessly clean .Could not fault it and if back in Madrid will definitely stay here. Also the small kitchen in rooms is a great idea.

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank DublinTemple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suitesviena, Director de Relaciones con Clientes at Suites Viena Plaza De Espana, responded to this reviewResponded 1 December 2016

Dear client, thank you very much for your nice comments about Suites Viena.

Regards, Suites Viena team

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