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Reviews (2,409)
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Traveller rating
1,962
377
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6
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All reviews barber shop retiro park rooftop restaurant great hotel seventh floor airport express bus stylish hotel major museums walking distance convenient location fantastic stay love this hotel junior suite reception desk excellent location plaza mayor lobby
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11 - 16 of 2,409 reviews
Reviewed 13 November 2022

Modern and comfortable hotel… close to train station and museums. Rooms very clean and quiet. (Mostly) friendly and professional service too (special shout-out to Razvan at breakfast!).

Would recommend.

Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
Thank DonCorleonesCat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha, responded to this reviewResponded 17 November 2022

Dear DonCarleonesCat,

Thank you very much for helping us with this comment in which you recommend us to other users.

We are part of a very important cultural area and we are minutes away from the most important museums in Madrid so it is a real privilege.
Our hotel has been designed by one of the best interior designers, Lázaro Rosa Violán. The rooms are very comfortable, clean and quiet.
The location is ideal and is connected with different trains and buses to go to the airport or to go downtown to any city outside Madrid.
All our employees strive to give the best service, always with a smile and kindness. Thank you for mentioning Razvan in your review.

Once again, thank you very much for recommending us and we invite you to visit us again soon!

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Reviewed 29 October 2022 via mobile

The hotel has a great location, across from the Atocha railway station and a 10 min walk to The Prado Museum. Staff is super nice and helpful. Room was large, very clean. We asked for a quiet room and we got a room with inner court view, which was indeed quiet. The breakfast buffet is one of the best we ever had. The largest variety of cheeses, charcuterie meats, options for eggs (hard- or soft-boiled, scrambled), yogurts, fresh vegetables, fruits, cakes, croissants, too many to include all. A bonus was the appealing presentation of the buffet, showing a real interest to make it pleasant. Overall the hotel creates a homey feeling, You feel welcome and appreciated. Would definitely stay there again!

Date of stay: October 2022
Trip type: Travelled as a couple
Thank GabiD869
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Social Manager Only You Hotel Atocha, Guest Services / Front Office at Only YOU Hotel Atocha, responded to this reviewResponded 30 October 2022

Dear Gabi,

Thank you so much for considering Only YOU Atocha a wonderful place to stay in Madrid among so many options that are available to you in town.
The hotel has a great location, in front of the Atocha train station and a 10 minute walk to the Prado Museum and different attractions. The staff goes out of their way to always live up to your expectations, giving a friendly and helpful treatment. We take great care of the cleanliness of the rooms so that everything is perfect. We are glad to hear that you found the room quiet and had a good rest. The buffet breakfast is one of the best in town, with a great variety of quality products and really delicious. It is a real pleasure to hear that you enjoyed the Only YOU Atocha breakfast so much. We want our guests to always feel at home and never miss this homey feeling, with a warm welcome.

We love to know that you will come back and we will be here to welcome you!

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Reviewed 28 October 2022 via mobile

The hotel staff was super friendly and helpful. The lobby area offered food, cafe, spirits, and a friendly staff. Beautiful hotel and an amazing vibe. Waking distance to metro, parks and local restaurants! Easy to catch taxis and Ubers as well!

Room tip: Don’t overpack. They offer laundry service at the hotel! Hotel is close to airport as well. Front desk will book your tours as well.
Date of stay: October 2022
Trip type: Travelled with friends
1  Thank Janet H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Social Manager Only You Hotel Atocha, Guest Services / Front Office at Only YOU Hotel Atocha, responded to this reviewResponded 30 October 2022

Dear Janet,

First of all we would like to thank you for considering Only YOU Atocha a Cool & Modern place with excellent staff.

It is true that all the hotel staff strives to be friendly and helpful at all times. From the entrance you can find two gastronomic spaces for something sweet or savory in Trotamundos or in the Breakery. The decoration of the hotel is inspired by travel and sports by the prestigious designer Lázaro Rosa Violán who has managed to create an incredible atmosphere. The location is ideal, very close to the subway, Retiro Park and local restaurants and other attractions.

Since you enjoyed the hotel and Madrid so much, we believe you will definitely come back and we will be here to welcome you.

Best regards,

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Reviewed 5 October 2022

This hotel is literally across the street from the Madrid Atocha train station. Very easy to find once you exit the station. Centrally located, we walked to El Retiro park in the morning. We also did the hop-on-hop-off bus tour which dropped us off close to the hotel.

Hotel itself is beautiful, every staff extremely nice and helpful. Despite the central location, we found the rooms to be quiet.

We bought the buffet breakfast when we booked and it is WORTH EVERY PENNY. It is at their rooftop restaurant which not only has an amazing view, the food was DELICIOUS. Beautifully presented with many many options including an omelette/egg station. Early morning was a bit chilly in early October but they had heaters on which was an added bonus. We also had drinks and some tapas at night at the same rooftop, which were delicious as well.

We would definitely return here if we are ever in Madrid again. You can't go wrong.

Date of stay: October 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank AnnieKimmie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha, responded to this reviewResponded 10 October 2022

Dear Annie,

It would not be possible for us to begin this response without first thanking you for taking the time to rate, comment and share your experience at Only YOU Atocha with other TripAdvisor users and travelers. We would also like to thank you for your confidence in choosing us for your stay in the city.

We are pleased with your kind words referring to the comfort and design of our spaces. The truth is that the eclectic decoration leaves no one indifferent and we pay special attention to it, as well as to our gastronomic bet of variety and quality. We are glad to know that our fantastic location has been of your comfort to visit Madrid.

The entire Only YOU Atocha team would like to thank you for your comments regarding the quality of our staff, who work daily to achieve unique sensations.

It is a pleasure to have become your reference hotel in Madrid, where we look forward to your next visit!

Best regards,

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Reviewed 3 October 2022

I can't recommend this hotel strongly enough. From the moment you step into the interesting, alluring lobby and approach the reception desk it is magical. The staff is beyond welcoming and eager to assist. The room was decadent in its comfort (zebra patterned terry cloth robe = fabulous!) and size. The breakfast selections were plentiful and delicious (hot and cold). The roof top dining is a treat to start the day - indoors or out. The hotel's location is perfect to walk to almost all of this city's amazing attractions (cultural, natural, eating and shopping). One of the best hotels we have ever stayed in (worldwide!).

Date of stay: May 2022
    • Sleep Quality
    • Rooms
    • Service
1  Thank Randee A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Social Manager Only You Hotel Atocha, Guest Services / Front Office at Only YOU Hotel Atocha, responded to this reviewResponded 10 October 2022

Dear Randee,

It would not be possible for us to begin this response without first thanking you for taking the time to rate, comment and share your experience at Only YOU Atocha with other TripAdvisor users and travelers. We would also like to thank you for your confidence in choosing us for your stay in the city.

We are pleased with your kind words referring to the comfort and design of our spaces. The truth is that the eclectic decoration leaves no one indifferent and we pay special attention to it, as well as to our gastronomic bet of variety and quality.

The entire Only YOU Atocha team would like to thank you for your comments regarding the quality of our staff, who work daily to achieve unique sensations.

It is a pleasure to have become your reference hotel in Madrid, where we look forward to your next visit!

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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