Our family of four stayed here for five nights, including over New Year's Eve.
We travelled from Madrid Airport to the hotel by train, although it is also possible to reach the hotel by using the Metro / underground - after a 30 minute ride we alighted at the Atocha train station. The hotel is across the road from the station, about a 8 - 10 minute walk away. It is possible to walk underground from the railway station to emerge directly in front of the hotel, where one comes out at a Metro entrance (the walkway to the Metro and railway station intersect). Or one could exit the station and walk above ground, crossing around what is a very large traffic circle.
Notwithstanding the convenience of the hotel being across from the railway station the hotel was very quiet.
We stayed on the sixth of 7 floors, in rooms looking inwards, so with no street view. The seventh floor is dedicated to the restaurant.
Check-in was efficient. The lobby area has a bakery, coffee shop, bar and barber, which makes for a vibrant area. It also means there is plenty of space to sit and relax if you have checked out but are waiting for a suitable time to cross to the station for your departing train.
The rooms were reasonably sized, clean and modernly decorated. There was a coffee making machine and kettle, safe and a fridge with eight different drink types and some snacks that could be purchased from it.
Exploring the area, it became apparent that the hotel was very well situated for the many nearby museums. The Prado was a ten minute walk away. The surrounding areas were very clean and well kept and we felt very safe walking in the area, both day and night. For walkers and runners there is the nearby expanse of the Retiro park, an area we would highly recommend visiting. What I would describe as primarily a shopping and restaurant area was about a 30 minutes walk away. It was a walk we did at both night and day and felt very secure in doing so. If one preferred, there was also very good taxi availability, no doubt in part because of the presence of the nearby station.
Each morning we had breakfast at the seventh floor restaurant. There was a wide variety of choices, helping yourself, and it was excellent. We had dinner there on one evening - the food was good, with some nice views overlooking the station, towards the sunset. One could sit inside or outside on the balcony.
We saw that there was a gym, but did not make use of it.
All the staff were pleasant and helpful, without exception.
We really enjoyed our stay and would stay again.
