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Reviews (4,893)
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2,039
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Reviewed 3 weeks ago

The view from 17th floor was great a bit to high for us though, staff very friendly and helpful. Choice of food was great I have never been abroad so didn't know what to expect but had no complaints. Only thing we got annoyed about was people queuing up for sunbeds at 7.30 and reserving so many before anybody had chance, and also indoor pool shut would Be been nice to be able to have gone in it. Packed lunches were great . Day trip to mundomar was fabulous worth visiting , the free blanket trip was nice but it's not for children , want to go back

Room Tip: The view 17floors up was nice
  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank Hazel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Guest Relations Manager at Hotel Flamingo Oasis, responded to this reviewResponded 3 weeks ago

Hi Hazel C,
Thank you for choosing the Flamingo Oasis for your first holiday abroad.
It's great to know that you were happy with the food served in the hotel and that you enjoyed your day out at Mundomar.

Many thanks for adding your comments.
We will make sure to pass them on to the hotel manager.

We hope to see you again at the Flamingo Oasis!

Kind regards,
MedPlaya Guest Relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Just got back from the Flamingo oasis this morning. We went with Family, 5 Adults and 5 children and we Absolutely loved it. If you are visiting very soon and like me often read reviews to know what your letting yourselves in for, let me put your mind at ease. TAKE NO NOTICE OF THE NEGATIVE REVIEWS!Yes their are no Fridge or Kettles in the rooms, but if this is what makes or breaks a holiday for you, I'm afraid Benidorm is not for you. For me though, the staff were Excellent, we arrived at 10 past midnight, with a big group of arrivals. We was checked in very quickly and offered sandwiches, champagne and orange juice for the kids. In the Restaurant the staff are just as good. We have a son who has an eating disorder, and one of the only things he will eat is toast. This was no bother for the staff, breakfast, dinner and tea time they would fire up the toaster and bring me the bread they use in the morning. This may seem like a simple gesture but the toaster takes 20 mins to warm up and made a massive difference to my sons holiday, as he was always happy and full. The food is tasty and of different varieties, but any fussy eaters would definitely not starve as their is Burgers, hotdogs, chips and ice creams ect all day. The bar staff are very efficient, blast through the ques even in sweltering heat and always up for a laugh. The rooms are spacious, and cleaned very well daily. Their are safes available an it works out about €3 a day but for the first 3 days i left money, jewellery and passports out with nothing going missing. The hotel is in a good location for families, plenty of shops, bars and restaurants close by with the beach and water park both in walking distance. About 10/15 mins to both. The entertainment team, I saved the best till last. They do exactly what it says on the tin. They keep you and your kids entertained, morning, afternoon and night and they don't half work hard doing it. I honestly don't have any negatives about the hotel, but the only thing i would suggest is, with the hotel being so high, the balcony rail could be higher. I will imagine it is standard size but I have never been 17 floors up before, and a higher rail when I have young kids would of definitely put my mind at rest. If Benidorm is my destination for my family holiday next year, I would have no problem returning to the Flamingo oasis.

Stayed: June 2018, travelled with family
8  Thank Danny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Guest Relations Manager at Hotel Flamingo Oasis, responded to this reviewResponded 3 weeks ago

Hi Danny C,
Thank you for your comments on your stay at the Flamingo Oasis.
It's lovely to know that you had a great time with us and it's very encouraging to know that you were particularly happy with the service received from the restaurant staff.
We will make sure to pass your comments on to them.

We are glad that you found the selection of food on the buffet to your liking and that you enjoyed the daytime activities and evening entertainment.

Hopefully we will see you again in Benidorm or at one of the other MedPlaya hotels in Salou, Costa del Sol and Costa Brava!

Kind regards,
MedPlaya Guest Relations team

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Reviewed 3 weeks ago

Just got back from our holiday 12th June till the 19th.
Was disgusted by things I complained about at reception. This in my opinion was not a four star room. There was no toilet brush in the toilet No bins in the rooms. When I complained I was told to take the sanitary bin out of the toilet and put it in the room., Who wants sanitary wear in your room and bin costs nothing. After really having a go I got one. Everyone else were using plastic bags and hanging them on their doors. There was fridges only at the cost of £35 euro's There was no tea facilities was told to buy a kettle and get tea bags and milk and sugar from the restaurant. Where do you put the milk if you haven't a fridge in the heat the milk goes off. For the first time ever there was no bottled water you had to buy a bottle and get it filled up at the bars.Will not go back to this hotel

Room Tip: all ok if you bring a bin and fridge along
  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Chrissie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Guest Relations Manager at Hotel Flamingo Oasis, responded to this reviewResponded 3 weeks ago

Hi Chrissie F,
Thank you for your comments on your stay at the Flamingo Oasis.
We are sad to learn that you were not happy with your stay with us.

The bin is placed in the bathroom to keep it out of the way and we are very sorry that you found this to be an inconvenience.

We do our best to ensure that all the information regarding the hotels facilities and what's included can be found on our website as well as on tour operators websites and in their brochures.

The water served on the All Inclusive is filtered water (same as bottled) but it is served in glasses.
Again, we are sorry if you found this to be an inconvenience.

Although you would not return to the Flamingo Oasis we hope you will come back to Benidorm for future holidays.

Kind regards,
MedPlaya Guest Relations team

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Reviewed 3 weeks ago via mobile

I have stayed in many 4 star hotels this is not
No kettle in room no fridge ! This is a basic in a four star hotels throughout the world
The food was good the staff were very nice however in a room with my family had to spend an entire week on a single sofa no mattress just the sofa with a sheet on top absolutely awful came home with a bad back
Very odd rules about drinks you could get a pint of beer but when I poured out a pint of Diet Coke in the pool bar I was told off and it was poured away and told I could only have a half pint glass why I do not know why as I was no less thirsty than a beer drinker.
The hotel is in a lovely location for families just away from the strip
However I would never return needs a lot of work before I would class it as a four star

Stayed: June 2018, travelled with family
Thank annmariesharpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Guest Relations Manager at Hotel Flamingo Oasis, responded to this reviewResponded 3 weeks ago

Hi annmariesharpe,
Thank you for your comments with regards to your stay at the Flamingo Oasis.
Your feedback is important to us as a company as it helps us to improve and your comments have been sent through to the hotel management.
We are sorry to hear that you found the sofa bed to be uncomfortable.

We are pleased that you found the location of the hotel to be good and that the food was to your liking.

Kind regards,
MedPlaya Guest Relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Still here but on our last day I really have no complaints major ones anyways very clean very friendly very nice and the food and drinks are good for such a average priced holiday
My miner niggles the sun beds don't move so u cant sit up etc......the pool and sunbed area isn't big enough for the hotel it's to on top of each other......stopped in room 601 the shower was terrible and I like a shower......the drains smell in the rooms not a major thing I know but when hungover not great lol.....for my family think we should have eat out a couple of times to break up the constant grazing had takeaway 1 night and that was a nice change
Also booked the water park aqualandia which cost me 130 euro for 4 of us then the extra cost was 5 euro a sunbed and 5 euro to rent rings to go round the lazy river so watch out!!! But it worked out a costly day but my kids did swim with sea lions which was a extra cost we didn't mind paying for

So back to the hotel would we stay here again no we wouldn't we have done this one but we would defo come back to benidorm in a few years time when my body recovers lol

Stayed: June 2018, travelled with family
1  Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedplayaBenidorm, Guest Relations Manager at Hotel Flamingo Oasis, responded to this reviewResponded 3 weeks ago

Hello Daniel D,
Thank you for taking the time to write down your comments on your stay at the Flamingo Oasis.
We are pleased that you once again had an enjoyable holiday with us and that you found the hotel to be good value for money.
It's great to know that you were happy with the selection of food and drinks in the hotel.

Although you would not return again to the Flamingo Oasis we hope that you will consider to book one of our sister hotels for your next holiday.
MedPlaya has hotels in Benidorm, Salou, Costa del Sol and Costa Brava.

Hopefully we will see you again!

Kind regards,
MedPlaya Guest Relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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